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Utility Point Reviews

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

ratings over the past year

Displaying all 302 reviews

James

Liverpool

5 years ago

Date of purchase: 03/07/2020

What James said about Utility Point:

Recommended

Very good .helpfull

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Rhonda

Medway

5 years ago

Date of purchase: 03/07/2020

What Rhonda said about Utility Point:

So quick and easy to do

What a quick and easy process to switch ! Never done in past but should save a fair amount

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Gail

Scottish Borders

5 years ago

Date of purchase: 03/07/2020

What Gail said about Utility Point:

I recommend this company for a worry-free transfer

Excellent transfer: great communication, every step clearly itemised and carried out on the dates stated.

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Trusted Customer

5 years ago

Date of purchase: 03/07/2020

Change of supplier for gas and electric.

The switch over was was done with ease , no problems encountered.

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Trusted Customer

5 years ago

Date of purchase: 03/07/2020

Seamless good communication

It was a seamless change over it is a shame they can't read my smart meter. There was lots of communication and at no point was I in the dark

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Trusted Customer

5 years ago

Date of purchase: 03/07/2020

Only been with you a short while but all going smoothly at the moment

No problems in the short time I've been with you so no complaints up to now.

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Monica

5 years ago

Date of purchase: 03/07/2020

What Monica said about Utility Point:

The whole process was smooth. The remaining snag is the previous provider refusing to give a reading from the smart meter and my inability to get a reading from this meter. I assumed this would have...

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Beryl

Somerset

5 years ago

Date of purchase: 03/07/2020

What Beryl said about Utility Point:

Not told enough

I wasn’t told the company did not use smart meters, I have to climb a stepladder in the garage to read mine. At 74yrs I should not have to do this, I wasn’t told that they would not take my FIT meter...

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India

Utility Point

5 years ago

Hi Beryl, we're sorry to hear this. We can see you joined us via a switching service who should have confirmed this to you, we apologise on their behalf if they do not provide you the correct information. One of our agents will give you a call to discuss this further as we can add you to our Priority Service Register for your meters to be read every 3 months to save you the trouble of doing this yourself. We certainly do not want any of our customers putting themselves at risk to get a meter reading when we have suitable help in place. Thank you, Utility Point.

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Yvonne

Clevedon

5 years ago

Date of purchase: 03/07/2020

What Yvonne said about Utility Point:

Highly recommend.

Great service and hassle free. Well worth a 5 star.

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Trusted Customer

5 years ago

Date of purchase: 03/07/2020

Good Communication.

Easy transfer to Utility Point. Kept updated with regular emails. Paying less than I did with my previous supplier.

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About Utility Point

Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.

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0345 557 7878 or 07454198698

Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom

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