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Utility Point Reviews

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

ratings over the past year

Displaying all 302 reviews

James

Liverpool

6 years ago

What James said about Utility Point:

Recommended

Very good .helpfull

Rhonda

Medway

6 years ago

What Rhonda said about Utility Point:

So quick and easy to do

What a quick and easy process to switch ! Never done in past but should save a fair amount

Gail

Scottish Borders

6 years ago

What Gail said about Utility Point:

I recommend this company for a worry-free transfer

Excellent transfer: great communication, every step clearly itemised and carried out on the dates stated.

Trusted Customer

6 years ago

Change of supplier for gas and electric.

The switch over was was done with ease , no problems encountered.

Trusted Customer

6 years ago

Seamless good communication

It was a seamless change over it is a shame they can't read my smart meter. There was lots of communication and at no point was I in the dark

Trusted Customer

6 years ago

Only been with you a short while but all going smoothly at the moment

No problems in the short time I've been with you so no complaints up to now.

Monica

6 years ago

What Monica said about Utility Point:

The whole process was smooth. The remaining snag is the previous provider refusing to give a reading from the smart meter and my inability to get a reading from this meter. I assumed this would have...

Beryl

Somerset

6 years ago

What Beryl said about Utility Point:

Not told enough

I wasn’t told the company did not use smart meters, I have to climb a stepladder in the garage to read mine. At 74yrs I should not have to do this, I wasn’t told that they would not take my FIT meter...

India

Utility Point

6 years ago

Hi Beryl, we're sorry to hear this. We can see you joined us via a switching service who should have confirmed this to you, we apologise on their behalf if they do not provide you the correct information. One of our agents will give you a call to discuss this further as we can add you to our Priority Service Register for your meters to be read every 3 months to save you the trouble of doing this yourself. We certainly do not want any of our customers putting themselves at risk to get a meter reading when we have suitable help in place. Thank you, Utility Point.

Yvonne

Clevedon

6 years ago

What Yvonne said about Utility Point:

Highly recommend.

Great service and hassle free. Well worth a 5 star.

Trusted Customer

6 years ago

Good Communication.

Easy transfer to Utility Point. Kept updated with regular emails. Paying less than I did with my previous supplier.

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