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Utility Point Reviews

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

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ratings over the past year

Utility Point is no longer an active Feefo customer
Displaying all 302 reviews
SU
Sue
5 years ago
Date of purchase: 03/07/2020
What Sue said about Utility Point:
Easy
Easy to use online account
AL
Allan
5 years ago
Date of purchase: 03/07/2020
What Allan said about Utility Point:
To early to pass Judgment
LI
Linda
5 years ago
Date of purchase: 03/07/2020
What Linda said about Utility Point:
Haven't had it long enough to know how good they are or aren't
Trusted Customer
5 years ago
Date of purchase: 03/07/2020
Great service
Nice to see I'm in credit. Constant reminders for readings etc, great or I'd forget.
HA
Harry
Runcorn
5 years ago
Date of purchase: 03/07/2020
What Harry said about Utility Point:
So Far So Good
Using Look After My Bills Service, the switch to Utility Point was smoother than I expected. Supplied the Meter Reading when requested and anytime I've has a question they responded to my e-mails in...

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MU
Murray
5 years ago
Date of purchase: 03/07/2020
What Murray said about Utility Point:
Seems good so far.
SU
Susan
Rochdale
5 years ago
Date of purchase: 03/07/2020
What Susan said about Utility Point:
Simple, easy, save money.
We are a new customer of Utility Point, change over was simply and we were kept informed at every stage. After the first quarter our bill was £5.00 more than the estimated prediction, but £100 less...

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RO
Ross
5 years ago
Date of purchase: 03/07/2020
What Ross said about Utility Point:
Really disappointed as had no contact from them at all. I had to contact switch company on three occasions before receiving any communication and even then it was a reminder to send meter readings 2...

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India
Utility Point
5 years ago
Hi Ross, we're sorry to hear this. We send the Welcome Pack within 24 hours of receiving the application form from Look After My Bills and then from there, 5 more emails are sent to update you on the switch process. We apologise if you did not receive these, we would advise checking your junk/spam inbox to see if they are in there. We can confirm the supply did join us on the original agreed start date with us, we apologise if this conflicted with the information Look After My Bills advised you of. Thank you, Utility Point.
EL
Elizabeth
East Lothian
5 years ago
Date of purchase: 03/07/2020
What Elizabeth said about Utility Point:
A neutral client so far
So far I’m not impressed. I had more control & was more aware when I controlled the annual “get a better deal”
Trusted Customer
5 years ago
Date of purchase: 03/07/2020
Very good.
It was a very efficient switch from my former energy supplier.
About Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
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Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom
Why trust Feefo reviews?

About Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.