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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 23,883 reviews

Tim Jessup

Feefo Verified

AUS

16 days ago

What Tim Jessup said about Urban Brew:

Great coffee

Ivan

Urban Brew

15 days ago

Thanks so much for the great review! We’re so glad you’re enjoying the coffee and really appreciate your support. ☕❤️-Ivan

Trusted Customer

Feefo Verified

16 days ago

Love it!

The coffee arrived on time and with a sweet extra gift and a handwritten thank you note. We LOVE our morning cup!

Ivan

Urban Brew

15 days ago

This is so lovely to hear, thank you! We’re thrilled your order felt that little bit extra special, and we’re so glad Urban Brew has become part of your morning routine. 😊☕-Ivan

Trusted Customer

Feefo Verified

17 days ago

No better than other coffee pods

Order not fully delivered

Ivan

Urban Brew

15 days ago

Thanks for sharing your feedback, Beverley. We’re sorry to hear your order wasn’t complete, and we completely understand how disappointing that would be. We’ve reached out to you directly so we can confirm what was missing and get this sorted for you. ☕❤️-Ivan

Greg Ashe

Feefo Verified

AUS

17 days ago

What Greg Ashe said about Urban Brew:

Will never buy pods at the supermarket again

Delivery was quite fast. Was not for me as I can't stand coffee. But my wife loved it. Will get from you from now on. Just as good as the "genuine" pods in construction and apparently superior...

Ivan

Urban Brew

15 days ago

Thanks so much for the great review! We love hearing that your wife is enjoying the coffee and that the switch has been such a good one. We really appreciate your support and look forward to keeping you stocked up. ☕❤️-Ivan

Philip Kerr

Feefo Verified

AUS

17 days ago

What Philip Kerr said about Urban Brew:

A good experience

Service spot on.

Ivan

Urban Brew

15 days ago

Thanks so much for the great review! We’re really glad you had a good experience and appreciate you taking the time to share it. 💛☕-Ivan

Cathy Nelson

Feefo Verified

AUS

17 days ago

What Cathy Nelson said about Urban Brew:

Excellent & prompt customer service

Fantastic efficient service. Could not be any better unless you hand delivered the coffee yourself haha I messaged to ask if I could swap part of my first order of coffee pods for the stronger brew. ...

Ivan

Urban Brew

15 days ago

Thanks so much for the lovely review! We’re so glad our team could help make the swap easy and get you sorted with something stronger. Love that the extra pods have found a good home too. We really appreciate your kind words and support. ☕❤️-Angelina

Bill Stanfield

Feefo Verified

AUS

17 days ago

What Bill Stanfield said about Urban Brew:

best coffee

Only buy Urban Brew now Great coffee Great price. Delivered to my door every month

Ivan

Urban Brew

15 days ago

Thanks so much for the amazing review! We’re thrilled to be your go-to for coffee and love hearing that the monthly deliveries are working so well for you. We really appreciate your support. ☕❤️-Ivan

Sofie Mills

Feefo Verified

AUS

17 days ago

What Sofie Mills said about Urban Brew:

Awesome coffee company!!

They're always on the ball. I really appreciate how genuine this company is too. Australian owned and run, pods are compostable. I started off buying pods when I needed them and there was never...

Ivan

Urban Brew

14 days ago

WOW! Thank you so much for such a thoughtful review! It means a lot to know you feel looked after and that the flexibility, pods, rewards and delivery options have all made a difference. We’re so grateful for your support and kind words. We’ll definitely keep doing our best to make great coffee easy. Keep enjoying! ☕❤️-Ivan

Trusted Customer

Feefo Verified

17 days ago

Quick delivery and much fresher than store bought.

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We’re glad your order arrived quickly and that you’re enjoying the freshness. We really appreciate your support. ☕❤️-Ivan

Kris Julian

Feefo Verified

AUS

17 days ago

What Kris Julian said about Urban Brew:

Great coffee. Great service.

Great coffee. Great service. Sooooo ...... very easy.

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We’re so glad you’re enjoying the coffee and that everything has been nice and easy. We really appreciate your support. 😊☕-Alex

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