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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,143 reviews

Trusted Customer

Feefo Verified

13 hours ago

great product

very tasty and better choice for the environment too. loved the choice of different flavors besides coffee, like mint and the baileys flavored ones

Trusted Customer

Feefo Verified

1 day ago

Love these pods

Terrific customer service, quick delivery and great coffee pods and love the choc as well.

Trusted Customer

Feefo Verified

1 day ago

It was easy to order Quick to arrive Delicious to drink

Bron V

Feefo Verified

AUS

2 days ago

What Bron V said about Urban Brew:

Wrong pods corrected immediately

We received the wrong pods recently. I called and lady was very apologetic and professional. The correct ones were delivered by express post. That is gold standard service. my friend.

Urban Brew

2 days ago

Thanks so much, Bron! We’re sorry about the mix-up, but really glad we could get the correct pods out quickly and make things right. Your kind words mean a lot to us. 😊☕-Ivan

Trusted Customer

Feefo Verified

2 days ago

Excellent product

Always excellent!

Urban Brew

2 days ago

Love hearing this - thanks so much for the continued support! 😊☕-Ivan

Trusted Customer

Feefo Verified

2 days ago

Awesome Service

Urban Brew is new to me so I had a bit of a challenge finding my right coffee blend. During all this the service was very responsive and helpful. Nothing was too much trouble and the communication...

Urban Brew

2 days ago

Thanks so much for the lovely feedback! Finding the right blend can take a little trial and error, so we’re really glad we could help make it easier. We truly appreciate your support. 😊☕-Ivan

Reg Baldock

Feefo Verified

AUS

2 days ago

What Reg Baldock said about Urban Brew:

Great taste and service from Urban Brew.

Great tasting coffee, chocolate and decaffeinated coffee pods. Composting pods and friendly personal and professional service.

Urban Brew

2 days ago

Thanks so much for the lovely feedback! We really appreciate your support and are glad you’ve had such a positive experience with us. 😊☕-Ivan

Trusted Customer

Feefo Verified

2 days ago

First order

Order delivered promptly. The coffee pods are great

Urban Brew

2 days ago

Thanks for giving us a go! We’re so glad your first order was a great experience and hope you enjoy many more cups with us. 😊☕-Ivan

Kate Montgomerie

Feefo Verified

2 days ago

What Kate Montgomerie said about Urban Brew:

Always friendly and helpful when dealing with subscription.

Urban Brew

2 days ago

Thanks so much, Kate! We’re really glad we’ve been able to make managing your subscription easy and stress-free. 😊☕-Ivan

Trusted Customer

Feefo Verified

3 days ago

Urban brew, the bedt

Easy, quick. Everything described accurately. Prompt delivery

Urban Brew

2 days ago

Thanks so much! We’re glad everything was easy, quick and exactly as expected. 😊☕-Ivan

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