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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,144 reviews

Trusted Customer

Feefo Verified

8 days ago

Always amazing! Product AND service!

Urban Brew always has the most attentive Customer Service. They are quick to respond and their awesome coffee is an added bonus!

Urban Brew

4 days ago

This made our day! Thanks so much for the lovely words - we’re thrilled the coffee and support have both been hitting the mark. 😊☕-Ivan

Ellen Gregory

Feefo Verified

AUS

9 days ago

What Ellen Gregory said about Urban Brew:

Awesome coffee, sustainable pods, great flexibility

Love Urban Brew. Awesome coffee, sustainable pods, great flexibility on the plans. It's easy to pause a month if you're swimming in pods or add to your order if you need something extra. I also feel...

Urban Brew

4 days ago

Thanks so much for the thoughtful review, Ellen! We’re so glad the coffee, plan flexibility and pod materials have made things easier for you. Really appreciate the recommendation and the support. 😊☕-Ivan

Max Harris

Feefo Verified

AUS

9 days ago

What Max Harris said about Urban Brew:

Love the vibe

Great customer focus on every aspect. Excellent products, love to have choices in coffee that focus on taste not price. Great value, too.

Urban Brew

5 days ago

Thanks so much! We’re really glad the vibe, variety and flavour-first approach are hitting the mark. Lovely to have you with us. 😊☕-Ivan

Trusted Customer

Feefo Verified

10 days ago

A tasty alternative, with qick delivery

Delivery was quick. Coffee is good, so too the hot chocolate.

Urban Brew

9 days ago

Thanks so much! We’re glad you’re enjoying the coffee and hot chocolate, and that your order arrived quickly. 😊☕-Ivan

Russ Burr

Feefo Verified

10 days ago

Urban Brew

10 days ago

Thanks so much! We really appreciate you taking the time to leave a review. 😊☕-Ivan

David Pomeroy

Feefo Verified

AUS

10 days ago

What David Pomeroy said about Urban Brew:

Service

Good Price, fast and efficient service with a friendly approach to customer service

Urban Brew

10 days ago

Thanks so much, David! We’re really glad everything felt easy, friendly and good value. 😊☕-Ivan

Trusted Customer

Feefo Verified

10 days ago

Coffee pods are great

The coffee is great Easy to order and quick delivery

Urban Brew

10 days ago

Love hearing this! Glad the coffee is hitting the spot and the order arrived quickly. 😊☕-Ivan

Trusted Customer

Feefo Verified

11 days ago

Coffe lover

Delivery was quick and price of coffee great. Have really enjoyed my morning coffee.

Urban Brew

10 days ago

Love hearing this! Glad your order arrived quickly and your morning coffees have been going down well. 😊☕-Ivan

Trusted Customer

Feefo Verified

11 days ago

Urban Brew, there so quickly when you order it.

Excellent, except there appears to be a slight burnt back flavour. Service excellent.

Urban Brew

10 days ago

Thanks for the honest feedback. We’re glad the order arrived quickly and the service was spot on, but sorry the flavour wasn’t quite right for you. We’ve reached out directly so we can better understand what you tried and help from there. 😊☕-Ivan

Tony Nixon

Feefo Verified

AUS

11 days ago