How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Urban Brew Reviews

https://www.urbanbrew.co

EXCEPTIONAL

Service

4.9

926

1,015

ratings over the past year

Displaying all 24,100 reviews

Trusted Customer

Melbourne

8 years ago

What Trusted Customer said about Urban Brew:

Fast delivery! Great coffee!

Toby

Urban Brew

8 years ago

So happy to hear you love our coffee Nadia. Thank you! Ryan : )

Trusted Customer

8 years ago

Delivery before indicated date, excellent flavour definitely buy again

Excellent flavour delivery before indicated date

Toby

Urban Brew

8 years ago

Hello Pamela. Thanks for taking time to leave this feedback! Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Great service, coffee arrived several days before eta which was awesome!

Toby

Urban Brew

8 years ago

Jess, thank you for the great feedback! We’re so happy you love our Service and Coffee. Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Buy the coffee!!!

Amazing coffee, amazing service!! I love all the little touches, a personalised note thanking me in my delivery and beautifully presented!! If you're thinking of buying this coffee... do think, just...

Toby

Urban Brew

8 years ago

Hi Shay. Thanks for the awesome feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Ryan : )

Trusted Customer

8 years ago

Easy and hassle free to order/re-order. Great packaging. A+

Toby

Urban Brew

8 years ago

Hi Lauren. Thanks for taking time to leave this feedback! Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Personalised

The coffee arrived promptly and a just loved the little hand written note!

Toby

Urban Brew

8 years ago

Thanks for taking time to leave this feedback Chelsea! Ryan : )

Trusted Customer

8 years ago

Uploaded media

View all media (1)

What Trusted Customer said about Urban Brew:

Delicious coffee, fast postage

Perfect coffee, great personal service. Easy to set up a subscription. Fast postage. Very happy

Toby

Urban Brew

8 years ago

Thanks for sharing this photo. So happy to hear you liked our coffee Karli. Thank you! Ryan : )

Trusted Customer

8 years ago

Great coffee

Transaction was seamless and the coffee is great! Can't say much more.....

Toby

Urban Brew

8 years ago

A lot of love has gone into this brand, thank you so much for acknowledging it Leisa. Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Service was good. Coffee also good.

Quick delivery. Personal, hand written note was Awsome!!!

Toby

Urban Brew

8 years ago

Hi Rhonda, really appreciate taking time to leave this feedback. Ryan : )

Trusted Customer

8 years ago

great

Toby

Urban Brew

8 years ago

Thanks for taking time to leave this feedback Jim! Ryan : )

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo