How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,982 reviews

Anita

Feefo Verified

GISBORNE

2 years ago

What Anita said about Universal Fans:

Very helpful and accommodating, we bought 7 fans and they gave us a good discount. highly recommend. Fans are awesome very happy.

Product reviews

Date of purchase: 28/12/2023

John Gates

Feefo Verified

2 years ago

What John Gates said about Universal Fans:

Great experience no issues with product

Good product and service

Product reviews

Date of purchase: 21/12/2023

Brett Tay Building

Feefo Verified

2 years ago

What Brett Tay Building said about Universal Fans:

Not really impressed

Had a warranty claim and they have just put me on to the manufacturer’s instead of dealing with the problem for me. I am now being stuff around with company wanting to change parts to try and remedy...

Vanessa

Universal Fans

2 years ago

Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer. Of course, we’re always happy to offer a direct replacement, if preferred. Regarding the warranty itself, manufacturers as well as ourselves, want to be as environmentally responsible as possible depending on the issue at hand it may be just a part replacement and there would be no point replacing an entire fan if the issue can be resolved with this. If you require any assistance with your warranty claim, please let us know.

Product reviews

Date of purchase: 12/12/2023

Jim Glen

Feefo Verified

2 years ago

What Jim Glen said about Universal Fans:

Happy with fans installed

I installed two fans recently, 52 inch and 60 inch. I just wish I had done it years ago. They look great and are very effective. My older double brick house with 10 foot ceilings and no air...

Date of purchase: 27/12/2023

Leo Kyriakopoulos

Feefo Verified

Clayton

2 years ago

What Leo Kyriakopoulos said about Universal Fans:

Exceptionally great service from Peter in the showroom who had the time and patience to show us and explain the different types of fans that was needed for our rooms. The fans are very silent and the...

Product reviews

Date of purchase: 28/12/2023

David Andrews

Feefo Verified

2 years ago

What David Andrews said about Universal Fans:

Fast delivery good quality

Date of purchase: 29/12/2023

Richard H

Feefo Verified

Cranbourne

2 years ago

What Richard H said about Universal Fans:

The salesman listened to my needs and suggested the perfect fan for my need

The salesman was very profession even though it was during the Xmas and the NYE. Very impressive.

Product reviews

Date of purchase: 27/12/2023

Trusted Customer

Feefo Verified

2 years ago

Nice and easy

Product reviews

Date of purchase: 15/12/2023

Trusted Customer

Feefo Verified

2 years ago

great customer service

very helpful in picking fans and appropriate size for rooms & very quick delivery

Date of purchase: 20/12/2023

Trusted Customer

Feefo Verified

2 years ago

Excellent customer experience and product

Shipping was very fast, and the exhaust fan installed today into the en suite bathroom by the electrician is excellent. The light and extraction works very well, and the exhaust is quiet compared to...

Product reviews

Date of purchase: 21/12/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

Claro Glider DC - 52'' (132cm) - White (M) - White (B) - CCT LEDMore reviews of this product (2)View product websiteFan looks great, easy to install for electrician, has all that is needed for bedrooms, very happy.

Fanco Horizon 2.2 DC - 64'' (162cm) - Black (M) - Black (B)More reviews of this product (2)View product websiteFan looks great, has all the functions needed plus more. Very happy

Hunter Pacific Polar DC v2 - 48'' (122cm) - White (M) - White (B)More reviews of this product (1)View product websiteVery good produduct only thing is more room for controller

Wynd DC Ceiling Fan With RemoteMore reviews of this product (7)View product websiteLove the fan, not impressed about having to deal with manufacturers and not just simply replacing unit

Fanco Eco Silent Deluxe 2.1 DC - 52'' (132cm) - White (M) - White (B) - Stepless CCT LEDMore reviews of this product (8)View product websiteIt appears to be a very good product with a nice white finish and smooth blades for a silent action.

Claro Whisper Low Profile DC - 52'' (132cm) - White (M) - White (B) - CCT LEDMore reviews of this product (2)View product websitePerfect fan fo what I needed.

Ventair Ultraflo 250 Ceiling Exhaust FanMore reviews of this product (10)View product websitenice fan slightly noisier than the average but good air flow extraction.

Mercator Domino White 3 in 1 with CCT LED LightMore reviews of this product (3)View product websiteExcellent exhaust fan and heater. Installed this in small suite bathroom - probably more than what was needed but love the quality of lighting and that the fan is quiet. Would purchase again

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?