Merchant Logo

Universal Fans Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

123

11

5

1

1

141

ratings over the past year

Displaying all 1,869 reviews
Trusted Customer
4 days ago
Date of purchase: 12/06/2025
Happy Customer
good communication with updates and tracking info-very professional.
0
Share
JO
John
Kempsey
11 days ago
Date of purchase: 06/06/2025
What John said about Universal Fans:
Quality product, good price.
Good website, easy to use, good communication and professional invoice, great for an installer who needs an accurate invoice for the customer.
Product reviews

0
Share
RY
Robert Y
Bundaberg
12 days ago
Date of purchase: 22/05/2025
What Robert Y said about Universal Fans:
Well worth it
Great service. All the information up front.
Product reviews

0
Share
Trusted Customer
19 days ago
Date of purchase: 12/05/2025
Led extractor fan, two thumbs up
Service - excellent, stock was quickly despatched, and well packaged,
Product reviews

0
Share
Trusted Customer
24 days ago
Date of purchase: 09/05/2025
I can recommend
Quite good. Delivery a little slow however people I communicated with were helpful
Product reviews

0
Share
Trusted Customer
1 month ago
Date of purchase: 30/04/2025
I’ll purchased this product online. Universal Fans had a good selection and I found one that would fit quite well into the space where my old fan/light was. The installer did a great job which took...

Read all
Product reviews

0
Share
Trusted Customer
1 month ago
Date of purchase: 28/04/2025
I wouldn’t buy from them again.
Terrible customer support and email service from their support contact information.
Merchant Logo
Product
Universal Fans
22 days ago
Thank you for your feedback, and we're genuinely sorry to hear you were disappointed with your experience. We’ve reviewed your communication with our team and can confirm that we received your initial enquiry. Our automated response — which includes all warranty instructions and the manufacturer’s contact details — was sent to you shortly after. As mentioned in that message, if you preferred for us to handle the warranty process on your behalf, we kindly asked that you reply to let us know. As we didn’t receive a follow-up response, we assumed you had opted to proceed directly with the manufacturer under the warranty, which is a standard and often quicker resolution path. That said, we’re always here to help and would have been more than happy to assist further if you'd needed us to. Our customer service team will reach out shortly to assist if you’re still experiencing issues or need support.
Product reviews

0
Share
Trusted Customer
1 month ago
Date of purchase: 16/05/2025
Best 4 in1 exhaust/ heater fan you could wish for
The salesman was helpful and showed me a sample of the product. He explained the advantages of the product
Product reviews

0
Share
YL
Yates Constructions PTY LTD
Skye
1 month ago
Date of purchase: 02/05/2025
What Yates Constructions PTY LTD said about Universal Fans:
Great range, or Fans on Display. Really good service.
Prompt, reliable, upfront and honest. Pleasure to deal with.
Product reviews

0
Share
MA
Marc
Carnegie
1 month ago
Date of purchase: 02/05/2025
What Marc said about Universal Fans:
Best budget fan with heaps of features
The team at Universal Fans are very helpful and offer great advice on what to buy and how to use the product.
Product reviews

0
Share
About Universal Fans
The Ceiling Fan & Ventilation Specialist
Read all
18 Cleeland Road, Oakleigh South, Victoria, 3167, Australia
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Universal Fans
The Ceiling Fan & Ventilation Specialist