Matt made my decision to go with Universal Fans easy. I highly recommend them because of the excellent customer service, communication, super fast delivery, price and amazing fans. I would purchase...
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Product reviews
Date of purchase: 29/12/2020
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ROD Hodgins
Feefo Verified
5 years ago
What ROD Hodgins said about Universal Fans:
more flexible
Customer Service
Universal Fans
5 years ago
Hi there, thanks for your feedback on our returns policy. I’ve taken a look at your case and I can see that the team member worked very hard to come up with a resolution for you, so we’re very sorry to see you’re unhappy. Generally we speaking we do try and be flexible where we can, as we did in your case, by extending the return period to allow for your return from holidays. If there’s anything else we can do for you, please email service@universalfans.com.au
Both telephone and email enquiries were dealt with promptly and with great focus on complete customer service. *****, no hard sales, just facts and information.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.