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UnderTheDoormat Reviews | Customer Service Reviews for https://www.feefo.com/reviews/under-the-doormat | Feefo

BC

Barbara Carr

Feefo Verified

West Vancouver, Canada

7 years ago

What Barbara Carr said about UnderTheDoormat:

Everything was wonderful except it took three weeks to receive our damage deposit refund. The flat is exactly like the photos and the location was excellent.

Product reviews

Date of purchase: 25/06/2018

0

Trusted Customer

Feefo Verified

7 years ago

Easy process, but I booked through airbnb.

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 07/05/2018

0

RL

Ross Lyons

Feefo Verified

7 years ago

What Ross Lyons said about UnderTheDoormat:

No service

The hot water service did not work at the property. The Under the door mat service supposedly check the property is in order, but clearly did not.

Product reviews

Date of purchase: 23/06/2018

0

Trusted Customer

Feefo Verified

7 years ago

Excellent service and professional representatives helped make our stay relaxing and enjoyable. The home we rented was just as described on the website. We appreciated all the attention to detail...

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 08/06/2018

0

RD

Rob Davidson

Feefo Verified

7 years ago

What Rob Davidson said about UnderTheDoormat:

Attentive,responsive

Were responsive to correspondence and personal attention at handover

Richard

UnderTheDoormat

6 years ago

Hi Rob, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 09/06/2018

0

Trusted Customer

Feefo Verified

7 years ago

Bait & Switch!

They told me last minute that the apartment I booked for 2 weeks was unavailable for one of the weeks and only partially available the second. They offered me an alternative accommodation OUTSIDE of...

Date of purchase: 22/06/2018

0

Trusted Customer

Feefo Verified

7 years ago

Much to improve

We had to wait 35 min in the rain before the person with the key arrived. First thing this person did when entering the apartment was use the toilet herself. Apartment wasn’t properly cleaned.

Product reviews

Date of purchase: 01/04/2018

1

VM

Vineet Madan

Feefo Verified

7 years ago

What Vineet Madan said about UnderTheDoormat:

Perfectly perfect.

Totally awesome guys. Helped make my stay pleasant and comfortable. Would surely prefer to stay at one of their property's in future travels.

Richard

UnderTheDoormat

6 years ago

Hi Vineet,Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

6 years ago

Hi Vimeet,Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We are delighted to hear you enjoyed the location. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team

Date of purchase: 09/06/2018

0

LM

Lynette Moreau

Feefo Verified

Cape Town

7 years ago

What Lynette Moreau said about UnderTheDoormat:

Excellent service

The initial booking was very easy and without any hitches. Obtaining the keys and the return of the keys went smoothly as there was someone to meet me and show me the apartment. The apartment was...

UnderTheDoormat Reviews

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Traditional Home in Kew GardensMore reviews of this product (10)View product websitePoor value when a house has no hot water.

Stunning flat overlooking the ThamesMore reviews of this product (14)View product websiteWe had to wait 35 min in the rain before the person with the key arrived. First thing this person did when entering the apartment was use the toilet herself. Apartment wasn’t properly cleaned.

Stunning West Kensington Home by Olympia LondonMore reviews of this product (1)View product websiteThe property is located at a very good location with plenty of stores and eatables near by. You've the underground literally across the street. Overall pleasant place to stay.

Elegant Home near Kensington High StreetMore reviews of this product (2)View product websiteA beautiful apartment which was very well equipped, clean and in a wonderful location

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