UnderTheDoormat Reviews

Dear Alyssa, Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience and received excellent customer service. It's wonderful to know that our team was quick and efficient in answering all your inquiries and questions about the place. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Steve, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Regarding the coffee machine, we only provide french press as there is a free to use coffee machine in the lounge area of the building which all the guests can use. We do apologize if this information was not given to you during your check-in. Regarding the lights, we have informed the building management for this to get it fixed. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London. Best WIshes, Sonali on behalf of UnderTheDoormat.

Dear guest, thank you for the kind words about the property and service. We are delighted to hear that you enjoyed your time in London! For the cleaning, this is helpful set of feedback that we expect to action later this year with increased cleaning frequencies. Once this occurs, we would love to host you again! Kind regards, UnderTheDoormat

Dear Alastair, Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Dennis, Thank you for your wonderful review! We're thrilled to hear that you found the flat amazing and convenient. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Bernadette, We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We will investigate the issues you have mentioned that we will take appropriate action to ensure the same situation does not reoccur. Thank you once again for your feedback please feel free to reach our directly when planning your next stay in London. I will personally ensure that a perfect experience awaits. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Simon, it was a pleasure to be able to host you in London. We are glad to hear that your experience matched the high standards of quality service that we provide to guests, and we'll ensure that the desk team is appreciated for their performance. Have a safe trip home, and we would love to have the chance to see you again. Kind regards, UnderTheDoormat Team

Dear Guest, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best WIshes, Sonali on behalf of UnderheDoormat.

Dear Andreas, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay. Best Wishes, Sonali on behalf of UnderTheDoormat.