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Turtle Mat Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

935

119

40

9

18

1,121

ratings over the past year

Displaying all 7,188 reviews
Trusted Customer
6 months ago
Date of purchase: 01/12/2024
New House, New Mats, New Home
Very prompt confirmation of order followed by immediate despatch. The mats very very securely packaged and delivered promptly. Thanks you Turtle Mats. We ordered two different designs and are very...

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Laura
Turtle Mat
6 months ago
Good Morning, Thanks for taking the time to leave this great review. It's great to hear you enjoyed your shopping experience with us and that you were impressed with the product quality and packaging. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura
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Donald
Blairgowrie
6 months ago
Date of purchase: 28/11/2024
What Donald said about Turtle Mat:
Superb doormat from a trustworthy and professional company - Turtle Mat
Our mat arrived in good time and in good order, complete with user guidance. Highly recommended.
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Laura
Turtle Mat
6 months ago
Hi Donald, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura
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Trusted Customer
6 months ago
Date of purchase: 26/11/2024
Excellent product. Mats wash well.
Fast delivery. Exactly what I ordered. As usual!
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Laura
Turtle Mat
6 months ago
Good Morning, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. Kind Regards, Turtle Mat - Laura
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Mr Geoff Gibbs
Stevenage
6 months ago
Date of purchase: 30/11/2024
What Mr Geoff Gibbs said about Turtle Mat:
New mat
Excellent service
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Trusted Customer
6 months ago
Date of purchase: 24/11/2024
Its a doormat
Turtle Mat's service was good BUT the first delivery failed. When I contacted Turtle Mat they resolved the matter and delivered in a couple of days.
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Laura
Turtle Mat
6 months ago
Good Morning, Thanks for taking the time to leave a review. It's great to hear you enjoyed your shopping experience with us and that your delivery issue was solved quickly. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura
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Trusted Customer
6 months ago
Date of purchase: 26/11/2024
Very quick delivery
Very quick delivery. I wish there was a bigger design selection in the small sized rugs, nevertheless the mats are good quality and wash well.
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Laura
Turtle Mat
6 months ago
Good Morning, Thanks for your review. It's great to hear you enjoyed your shopping experience with us and that you were impressed with the quality. I will certainly pass your comments on regarding sizing to our design team. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura
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Mrs Shirlene Smits
6 months ago
Date of purchase: 24/11/2024
What Mrs Shirlene Smits said about Turtle Mat:
Arrived so quickly
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Trusted Customer
6 months ago
Date of purchase: 20/11/2024
I HAVE NOT YET RECEIVED DELIVERY OF MY TURTLE MAT. PLEASE INVESTIGATE AND COME BACK TO ME JUNE BOLLINGMORE
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Laura
Turtle Mat
6 months ago
Good Morning, Thanks for your review. It's a shame to hear you haven't received your order, I can confirm it was shipped on 21/11/2024 and is showing as delivered. I can't see that you have contacted us prior to leaving this review to give us the opportunity to help you with this. A member of our customer care team will now be in touch on email to help you further. Many Thanks, Turtle Mat - Laura
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Mrs Tiffany Leo
6 months ago
Date of purchase: 29/11/2024
What Mrs Tiffany Leo said about Turtle Mat:
Product is good, like the size choices the only issue the colour not quite in the picture.
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Laura
Turtle Mat
6 months ago
Hi Tiffany, Thanks for your review. It's great to hear you like your mat. As mentioned on our website, every care has been taken to ensure the colour representation and sizing on the website is as accurate as production processes allow, however a slight variation in the colour of or size of actual goods may occur. Our cotton design mats utilise a unique precision dye technique. We make every effort to ensure continuity of colour however batches can vary. I will certainly pass your comments onto our design team for review. Kind Regards, Turtle Mat - Laura
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Niki
Cumbria
6 months ago
Date of purchase: 30/11/2024
What Niki said about Turtle Mat:
Happy with good service
Easy to order and quick to deliver.
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About Turtle Mat
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
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Unit 717 Eddington Way, Birchwood Park, Warrington, Cheshire, WA3 6BA, United Kingdom
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About Turtle Mat
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.