Turtle Mat Reviews

Good Afternoon, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. Kind Regards, Turtle Mat - Laura

Good Afternoon, Thanks for your review. It's a shame you were unhappy with the delivery service. We do send all orders via a Parcelforce Tracked 24 Service. I will pass your comments onto our delivery team for their concern. If you have any further questions, please get in touch with us. Kind Regards, Turtle Mat - Laura

Good Morning, Thanks for your review. It's a shame to hear you haven't received your order. I can confirm the order was shipped on 25/11/24 and is currently showing at the Post Office after a delivery was attempted. I can see you contacted us on 10/12/24 and we did respond by email confirming these details and the address where the parcel is being held. Please don't hesitate to come back to us on email if you still haven't received your order and we can help further. Kind Regards, Turtle Mat - Laura

Good Morning, Thanks for your review. It's great to hear you enjoyed your shopping experience with us and that you were impressed with the service. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Turtle Mat - Laura

Good Morning, Thank you for sharing your order experience. Your feedback is appreciated. We do send a despatch email once an order is shipped but this can sometimes filter into your junk folder. It's great to hear your parcel was delivered to a neighbour. Kind Regards, Turtle Mat - Laura

Good Morning, Thank you for sharing your order experience. Your feedback is appreciated. I am very pleased to see you were happy with the service and the product received. Kind Regards, Turtle Mat - Laura