Thank you so much for your kind words. We’re so pleased to hear our team’s support with your housing and debt concerns has been helpful.
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Trusted Customer
Feefo Verified
2 months ago
I arrived for my appointment I was told the gentleman Clive was not in? So I did not have my appointment. The next day I received a message to say I did not attend the appointment?
Customer Care Team
Debt Free Advice
1 month ago
We're sorry to hear about what happened with your appointment. That certainly shouldn’t have been your experience. We’ll contact the manager to look into this and find out what went wrong. Thank you for bringing it to our attention, and please accept our sincere apologies for the inconvenience caused.
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JA
Jay
Feefo Verified
GBR
2 months ago
What Jay said about Debt Free Advice:
First hand
Lucie was very helpful and understanding. She explained and took my points and recorded. Being disabled it helps , as I felt secure talking to her. Thanks so much
Customer Care Team
Debt Free Advice
1 month ago
We’ll be sure to share your kind words with Lucie - they’ll be so pleased to hear it! We’re committed to supporting every client with care, and we’re glad your experience reflected that.
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Trusted Customer
Feefo Verified
2 months ago
It was excellent
Customer Care Team
Debt Free Advice
1 month ago
Thank you so much for your 5-star review! We’re delighted to hear you found our service excellent and really appreciate your feedback.
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JU
Justine
Feefo Verified
GBR
2 months ago
What Justine said about Debt Free Advice:
Happy with the service
Very helpful, and very happy with being kept up to date with my process.
I have been given all the right information to help me move forward in a positive manner.
I am hopeful my situation will...
Read more
Customer Care Team
Debt Free Advice
1 month ago
Thank you so much for your 5-star review! We're so glad to hear you had a positive experience with us. Your feedback means a lot and helps us continue delivering support to those who need it most.
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JE
Jerome
Feefo Verified
GBR
2 months ago
What Jerome said about Debt Free Advice:
mrs kalpame and mr Peter help us more. Very good service.All people are good.
The Customer Care Team
Debt Free Advice
2 months ago
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee and Peter. We are ecstatic that your expectations were met - and we were able to assist you!
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Trusted Customer
Feefo Verified
2 months ago
I felt the service was great for people in my position and the lady that saw me seemed extremely sympathetic and understanding. She helped me with everything as I have spelling and reading and...
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The Customer Care Team
Debt Free Advice
2 months ago
Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.
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VA
Valda
Feefo Verified
GBR
2 months ago
What Valda said about Debt Free Advice:
Debt free Advice
Kechi and Sara were incredibly helpful and supportive. They opened my eyes to options I did not know existed and explained everything clearly and patiently. I am very grateful for their guidance...
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The Customer Care Team
Debt Free Advice
2 months ago
Thanks for the awesome review, Valda! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
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RO
Roohullah
Feefo Verified
2 months ago
What Roohullah said about Debt Free Advice:
I am very happy from you thank you so much for your help
The Customer Care Team
Debt Free Advice
2 months ago
We are grateful that you took the time out to leave us a 5 star review. Your feedback helps us to improve the service for everyone
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Trusted Customer
Feefo Verified
2 months ago
Debit advice
They’re doing well, but appointment is not easy too long waiting time so you need to consider about that rest of them. They’re doing well.
The Customer Care Team
Debt Free Advice
2 months ago
We're happy to see that you had a 5-Star experience at SWLLC. Thanks for sharing!
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080]..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080]..