How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debt Free Advice Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toynbee-hall | Feefo

Displaying all 361 reviews

Paul

Greater Manchester

18 hours ago

Date of purchase: 16/06/2025

What Paul said about Debt Free Advice:

The tough first step

It felt good to relieve some of the burden I've had on me during a very difficult period. I'm hoping this is the start of things getting easier, but there's a long way to go. I have faith that Debt...

Read all

See full customer review

Danielle

West Sussex

1 day ago

Date of purchase: 16/06/2025

What Danielle said about Debt Free Advice:

Great service and very helpful

Very helpful. They ask what YOU want out of the information discussed and how they can help achieve that goal. The person I spoke to was understanding, non judgmental and helpful. She told me what I...

Read all

See full customer review

Caron

London

1 day ago

Date of purchase: 13/06/2025

What Caron said about Debt Free Advice:

Debt free were helpful. Unfortunately all my issues has not been resolve

The service was average. Staff were polite and everything. Unfortunately.They do not wait until the case is completed .They close your case and leave you to deal with the end result.

See full customer review

Trusted Customer

4 days ago

Date of purchase: 04/06/2025

It is very helpful and very good to get advice from you people

See full customer review

Fay

Crofton park

4 days ago

Date of purchase: 11/06/2025

What Fay said about Debt Free Advice:

My case was involved 4/5 with Inland Reveue so it was compllecated. But Vesta was a very patient person. She did not give up. Got the inland revenue on the phone after long Pursue. In the end I was...

Read all

See full customer review

Marco

5 days ago

Date of purchase: 11/06/2025

What Marco said about Debt Free Advice:

EXCELLENT

Excellent

Customer Care Team

Debt Free Advice

4 days ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

See full customer review

Patrick

London

5 days ago

Date of purchase: 11/06/2025

What Patrick said about Debt Free Advice:

Case worker is professinal Explanation clear

Customer Care Team

Debt Free Advice

4 days ago

On behalf of us all at East End Citizens Advice Bureau – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

See full customer review

Trusted Customer

5 days ago

Date of purchase: 11/06/2025

I will recommend to others who needs help

Excellent, kind, prompt and very knowledgeable person to dealt with

Customer Care Team

Debt Free Advice

4 days ago

Thank you for the wonderful review and for taking the time to share your feedback with Lewisham Citizens Advice. We are ecstatic that your expectations were met - and we were able to assist you

See full customer review

Clive

Catford Lewisham

5 days ago

Date of purchase: 10/06/2025

What Clive said about Debt Free Advice:

I cannot express how happy I am for the service dept free have given , big thank you to Elena , 5 star

Customer Care Team

Debt Free Advice

4 days ago

Thank you for the wonderful review and for taking the time to share your feedback with Elena. We are ecstatic that your expectations were met - and we were able to assist you!

See full customer review

Trusted Customer

5 days ago

Date of purchase: 04/06/2025

All time service good

Fantastic

Customer Care Team

Debt Free Advice

4 days ago

Thank you for the 5 star rating . We’re so happy your visit at Debt Free Advise Aldgate went well

See full customer review

Not received a review invite?

About Debt Free Advice

In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].

Read all

08008085700

28 Commercial Street, London, Greater London, E1 6LS, United Kingdom