How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debt Free Advice Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 873 reviews

Trusted Customer

Feefo Verified

1 day ago

accurate information

Trusted Customer

Feefo Verified

2 days ago

Listening post

My adviser (Nafiseh) was very patient and professional. My situation is so complex and needed someone patient to understand. The adviser took her time, making sure that as much as possible is...

The Customer Care Team

Debt Free Advice

1 day ago

Thank you for the wonderful review and for taking the time to share your feedback with Nafiseh. We are ecstatic that your expectations were met - and we were able to assist you!

Maria

Feefo Verified

3 days ago

What Maria said about Debt Free Advice:

debt free advice

Laura was very helpful very kind

The Customer Care Team

Debt Free Advice

2 days ago

Thank you for the 5 star review and for taking the time to share your feedback with Laura. We are ecstatic that your expectations were met - and we were able to assist you!

Albert

Feefo Verified

GBR

4 days ago

What Albert said about Debt Free Advice:

100

Service was clear , and explained properly to Me By grace . I can’t fault it never thanks was good

The Customer Care Team

Debt Free Advice

2 days ago

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Grace. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Trusted Customer

Feefo Verified

7 days ago

Very good and friendly staff

Very good and friendly

The Customer Care Team

Debt Free Advice

4 days ago

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help

Trusted Customer

Feefo Verified

7 days ago

Your guidance has made a big difference, and I truly appreciate everything you do to help people. Thank you for being there and for giving such good advice. It means a lot to me.

The Customer Care Team

Debt Free Advice

4 days ago

Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham

Trusted Customer

Feefo Verified

10 days ago

Great job

The Customer Care Team

Debt Free Advice

4 days ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Trusted Customer

Feefo Verified

11 days ago

Great help

Very understanding

The Customer Care Team

Debt Free Advice

4 days ago

The team here at Citizens Advice Lewisham is thrilled to receive such a great rating. Thank you!

Trusted Customer

Feefo Verified

11 days ago

Help with my Debt

Her name is Laura who helped me she was amazing went out of her way to help me lovely lady very happy.

The Customer Care Team

Debt Free Advice

4 days ago

Thank you for the wonderful review and for taking the time to share your feedback with Lewisham Citizens Advice. We are ecstatic that your expectations were met - and we were able to assist you!

Trusted Customer

Feefo Verified

11 days ago

Great service

Great service really helpful and understanding and didn't feel judged at all very easy to talk to

The Customer Care Team

Debt Free Advice

4 days ago

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo