Thank you for your review! It's great to hear we were able to meet your expectations
0
Share
Trusted Customer
Feefo Verified
1 year ago
The lady advisor doesn’t have any experience
The service on the reception desk they was lovely and very helpful and it kind But when I was with advisor,feel she don’t know anything and she doesn't help me in anyway.
Customer Care Team
Debt Free Advice
1 year ago
Hello,
Thank you for leaving your review. We’re sorry to hear about your experience and would like the chance to talk with you further to resolve this.
Our team is available every day from 8am to 8pm on 0800 808 5700, and we’d be glad to help in any way we can.
Thank you for taking the time to leave your review. We’re sorry to hear that you had a frustrating experience.
0
Share
LU
Lucia
Feefo Verified
Hammersmith
1 year ago
What Lucia said about Debt Free Advice:
Helpful
Really helpful and informative
Emily was nice
Customer Care Team
Debt Free Advice
1 year ago
It’s always wonderful to hear that someone felt heard and helped. Thank you for taking the time to share your experience - we’re here anytime you need us.
0
Share
LE
Lemna
Feefo Verified
London
1 year ago
What Lemna said about Debt Free Advice:
Have another reason looking forward to tomorrow
They way they speak to you on the phone, it put you at ease. You don't feel like a looser. Even by visiting foodbank, sometimes even to buy bread, my budget doesn't allow it. Face to face...
Read more
The Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your kind words, Lemna. We really appreciate you taking the time to share your experience with us - and we agree, Clive is truly a gem to have on our team! We count ourselves lucky for clients like you.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Glowing
Benefit advice
The Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham
0
Share
AZ
Azama
Feefo Verified
Barking and Dagenham
1 year ago
What Azama said about Debt Free Advice:
All the explanation was very good
The Customer Care Team
Debt Free Advice
1 year ago
We are grateful that you took the time out to leave us a five star review. Your feedback helps us to improve the service for everyone
0
Share
MI
Michelle
Feefo Verified
Winsford
1 year ago
What Michelle said about Debt Free Advice:
Help
Super
The Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
0
Share
ZI
Ziaullhaq
Feefo Verified
1 year ago
What Ziaullhaq said about Debt Free Advice:
2
No help
The Customer Care Team
Debt Free Advice
1 year ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Helpful
mahbub
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
0
Share
HE
Helen
Feefo Verified
1 year ago
What Helen said about Debt Free Advice:
Compassionate Guidance That Truly Made a Difference
I would like to express my sincere gratitude to the team at Toynbee Hall Debt Free Advice for the invaluable support and guidance they provided during a very difficult time.
Debt can feel...
Read more
Customer Care Team
Debt Free Advice
1 year ago
Thank you for your 5-star review! We're so pleased to hear you had a positive experience with the team at Toynbee Hall Debt Free Advice Aldgate. Your feedback helps us grow and improve the service for others in your community. We truly appreciate your support
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].