The person i spoke to was polite and very helpful. The phone call was on time.
Customer Care Team
Debt Free Advice
1 year ago
Your kind words have made our day! Thank you for your 5-star review. If you ever need further advice, we’re only a call or click away.
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Trusted Customer
Feefo Verified
1 year ago
Grateful heart
I was treated with dignity , compassion and great customer service.
Thank you so much
Customer Care Team
Debt Free Advice
1 year ago
It’s always wonderful to hear that someone felt heard and helped. Thank you for taking the time to share your experience - we’re here anytime you need us.
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Trusted Customer
Feefo Verified
1 year ago
great service
The service was excellent. My advisor (Soumaiya) was great!
Customer Care Team
Debt Free Advice
1 year ago
We’ll be sure to share your kind words with Sumaiya, they’ll be so pleased to hear it! We’re committed to supporting every client with care, and we’re glad your experience reflected that.
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Trusted Customer
Feefo Verified
1 year ago
Good
The Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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AL
Alijan
Feefo Verified
GBR
1 year ago
What Alijan said about Debt Free Advice:
Very nice and help full people you guys are doing your best, 'm really
Great
The Customer Care Team
Debt Free Advice
1 year ago
Thanks for the awesome review, Alijan! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
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Trusted Customer
Feefo Verified
1 year ago
The gentleman did a great job and above my expectations very helpful and thoughtful many thanks for everything.
The Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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PH
Phillip
Feefo Verified
Islington
1 year ago
What Phillip said about Debt Free Advice:
Encouraging and inspiring
My advisor was extremely competent and the advice given to me was beneficial.
Following his instruction which I have followed through, I am happy to say at present everything is ok.
If any problems...
Read more
The Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving us an excellent review Phillip. We're thrilled you loved your experience and we'll be sure to pass along your kind words to your adviser. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
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WE
Wendy
Feefo Verified
1 year ago
What Wendy said about Debt Free Advice:
Very good
The Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Lewisham Citizens Advice.
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Trusted Customer
Feefo Verified
1 year ago
Excellent service
Service received so far has been amazing, clearly explained and constant updates
The Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Hammersmith & Fulham Citizens Advice – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Trusted Customer
Feefo Verified
1 year ago
Good job
I used this service on behalf on my partner using a POA and the service I received was excellent
The Customer Care Team
Debt Free Advice
1 year ago
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].