I have lucie she is very polite I was really nervous but she made me feel a bit at ease, im really greatful for her helping me, such a lovely person thankyou so much I appreciate all the help
The Customer Care Team
Debt Free Advice
18 days ago
Thank you so much for your positive 5 Star rating on your recent visit to DFA Barking & Dagenham - we're happy Lucie was helpful!
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Worst Off
Feefo Verified
GBR
22 days ago
What Worst Off said about Debt Free Advice:
Extremely Unhappy
Willesden CAB was Inconsiderate of my Mental health needs, Anxiety and Dyslexia. Felt rushed and made to feel Stupid for asking terminologies to be further explained resulting in me regretting the...
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The Customer Care Team
Debt Free Advice
19 days ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we’d love to talk more!
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Trusted Customer
Feefo Verified
22 days ago
David’s debt advice was very helpful.
David my debt Adviser went extra length to help me and my family in a very difficult situation of eviction and helped to stop the eviction.
The Customer Care Team
Debt Free Advice
19 days ago
Thank you so much for your positive 5 Star rating on your recent visit to Barking & Dagenham - we're happy David was helpful!
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Trusted Customer
Feefo Verified
22 days ago
Excellent, Professional and Multilingual Support from Dorina
Dorina has been extremely friendly, polite and professional throughout my experience with Debt Free Advice. She communicates clearly and is very approachable, patient and understanding.
I...
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The Customer Care Team
Debt Free Advice
19 days ago
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us - and we agree, Dorina is truly a gem to have on our team! We count ourselves lucky for clients like you.
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Trusted Customer
Feefo Verified
29 days ago
Excellent
I love the professionalism, the impartiality, the support and the patience
The Customer Care Team
Debt Free Advice
26 days ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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Trusted Customer
Feefo Verified
29 days ago
Service is satisfactory
It's very useful and helpful.
The Customer Care Team
Debt Free Advice
29 days ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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JO
Joyce
Feefo Verified
GBR
1 month ago
What Joyce said about Debt Free Advice:
Very professional and helpful.
Kalpaymaee, Victoria and other girls helped me a lot. I was given advice and They helped me to apply for council tax reduction. I would like to say a big thank you.
The Customer Care Team
Debt Free Advice
29 days ago
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee and Victoria. We are ecstatic that your expectations were met - and we were able to assist you!
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ME
Merline
Feefo Verified
GBR
1 month ago
What Merline said about Debt Free Advice:
Good advice
It was a long wait in time to get someone to speak to. But good costumer service
The Customer Care Team
Debt Free Advice
29 days ago
We really appreciate you taking the time to share your rating with us
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Trusted Customer
Feefo Verified
1 month ago
I got advice and help to solve my debt also l was told of benefits that l didn’t know about and was helped to claim for it. Brilliant service. Thanks very much for your help.
The Customer Care Team
Debt Free Advice
29 days ago
Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.
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AD
Adaline
Feefo Verified
GBR
1 month ago
What Adaline said about Debt Free Advice:
I learn more about my financial circumstances, I did like to work with Alethia , was proactive and kind, the time for the appointment was perfect.
I am looking forward to be referred internally to...
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The Customer Care Team
Debt Free Advice
29 days ago
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Alethia. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].