We are grateful that you took the time out to leave us a review
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Trusted Customer
Feefo Verified
18 days ago
The service was very good.
I am so happy for it.
The Customer Care Team
Debt Free Advice
14 days ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
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Trusted Customer
Feefo Verified
18 days ago
Answers to my problem
Found good customer care
Very professional
Client is heard and lessened to
Before answer/ advice are given
Client.
Client can ask questions
Advice given for better understanding to their level...
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The Customer Care Team
Debt Free Advice
14 days ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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TE
Teresa
Feefo Verified
GBR
19 days ago
What Teresa said about Debt Free Advice:
Excellent Professional Legal Service
I would like to thank my Debt Caseworker, Emily, she has helped me to present the relevant evidence to the Debt Collector that I have nothing to do with this debt they were pursuing. So, ...
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The Customer Care Team
Debt Free Advice
14 days ago
Thank you for the wonderful review and for taking the time to share your feedback with Emily. We are ecstatic that your expectations were met - and we were able to assist you!
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Trusted Customer
Feefo Verified
19 days ago
Terrible. I found it dismissive.
Terrible
The Customer Care Team
Debt Free Advice
14 days ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
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Trusted Customer
Feefo Verified
19 days ago
Overpaid
I’m afraid wasn’t working for my case I didn’t get any advice whatsoever I knew that was I’ve got just wasted my time
The Customer Care Team
Debt Free Advice
14 days ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
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Trusted Customer
Feefo Verified
19 days ago
Since I spoke I feel great and forwards
Very helpful
The Customer Care Team
Debt Free Advice
14 days ago
We are so grateful for your kind words
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Trusted Customer
Feefo Verified
19 days ago
Excellent service very supportive and friendly .
The Customer Care Team
Debt Free Advice
13 days ago
On behalf of us all at Debt Freee Advice Barking & Dagenham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Trusted Customer
Feefo Verified
19 days ago
Professional and competent approach to problem solving. Excellent service, very polite and helpful staff. It was a pleasure working with Sumaiya. Thank you, my wife and I are very grateful for your...
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The Customer Care Team
Debt Free Advice
13 days ago
On behalf of us all at Debt Free Advice Greenwich – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Trusted Customer
Feefo Verified
19 days ago
Good service and good advice
Good service and good advice
The Customer Care Team
Debt Free Advice
19 days ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].