Samuel Windsor Reviews

Thank you for your feedback. However, I am sorry to hear that you were not entirely happy with the shoes. We seem to be still waiting for them to arrive back with us. We are experiencing a number of delays at the moment due to the snow.but as soon as they do arrive back, the refund will be processed as promised. We will also write to inform you of when this has been done.

Sorry to hear that. Please, return the tie (or any others) and we will be more than welcome to exchange them. Please get in touch if there is anything we can help with; whether it is organising the return or the ties themselves. Our customer services department can be contacted on 0871 911 7044 or customerservice@samuel-windsor.co.uk

Sorry to hear that you were not entirely satisfied with the shoes you received. I have taken a look at your account to check on the progress of the return and they appear to have been delayed because of the snow according to the couriers. But as soon as we receive them, the refund will be processed as requested. If you have any further queries, please do not hesitate to contact us and we will be happy to help.