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Samuel Windsor Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

17 years ago

Excellent Quality Good Fitting Efficient Service Great Value

Product reviews

Date of purchase: 17/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

I am still waiting for the balance of the order - so at present very disatisfied…

I am still waiting for the balance of the order - so at present very disatisfied and unlikely to use again. Suggest the order is chased up - URGENTLY

Trusted Customer

17 years ago

I am still waiting for the balance of the order - so at present very disatisfied and unlikely to use again. Suggest the order is chased up - URGENTLY

Samuel Windsor

17 years ago

Sorry to hear that you are still waiting on one item that you ordered. Sadly, as per the email sent to you on the 20th of May and your receipt for the other goods, the shoes are currently out of stock until the 21st of June. This email is most likely in a spam filter or folder as we have not had it bounce back as undelivered. As soon as we receive the shoes in, they will be sent immeadiately but if you would like to change the back order in any way, please get in touch and we will be more than happy to help. We can assure you that we are doing all we can to ensure delivery as quickly as possible.

Product reviews

Date of purchase: 16/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

Ordering and delivery were very quick and easy. Th antique tan left shoe gave me…

Ordering and delivery were very quick and easy. Th antique tan left shoe gave me a blister the first time that I wore them - I have given it to a local cobbler to have it stretched slightly. I have...

Product reviews

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

Great price - high quality goods - Excellent service

Product reviews

Date of purchase: 18/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

Good overall<br />

Good overall

Trusted Customer

17 years ago

Good overall

Trusted Customer

17 years ago

good overall

Product reviews

Samuel Windsor

17 years ago

Unfortunately that is one of the disadvantages of mail order; not having the opportunity to try the shoes on before making your purchase. However, because of this we do offer a free returns service along with the Samuel Windsor 30 day worn or unworn guarantee. If you wish to contact us for any reason, please do so on 0871 911 7044 or by email via the website. We also notice that you have marked the shoe as poor. If there was anything wrong with the shoes themselves apart from them not fitting to your feet, please let us know. Otherwise, we would be very grateful if you would amend your score to reflect the shoes themselves. Kind Regards Samuel Windsor

Date of purchase: 10/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

MY FIRST ORDER OFF THREE PAIRS OF SHOES WAS FIRST GLASS,MY SECOND ORDER I HAVE…

MY FIRST ORDER OFF THREE PAIRS OF SHOES WAS FIRST GLASS,MY SECOND ORDER I HAVE NOT RECEIVED THEM YET,WHICH IS TWO PAIR OF SHOES STILL WAITING ORDER NUMBER 3481148 WITH NO FEED BACK AS TO WHEN I WILL...

Trusted Customer

17 years ago

MY FIRST ORDER OFF THREE PAIRS OF SHOES WAS FIRST GLASS,MY SECOND ORDER I HAVE NOT RECEIVED THEM YET,WHICH IS TWO PAIR OF SHOES STILL WAITING ORDER NUMBER 3481148 WITH NO FEED BACK AS TO WHEN I WILL RECEIVE THEM,THANKS PETER.

Samuel Windsor

17 years ago

Our apologies for the delay with your order; you should have received an email on the 21st of May regarding the delay. This maybe in a spam filter or folder as we have had no failed delivery reports. However, the shoes are currently out of stock until the 21st of June and will be sent then for you. If you would like to change your order in the meantime, please get in touch and we will be more than happy to help. Kind Regards Samuel Windsor

Date of purchase: 18/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

very well made excellent

Trusted Customer

17 years ago

very well made excellent

Product reviews

Date of purchase: 17/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

excellent value and quality. one pair didn't fit well so returned (free) and they were…

excellent value and quality. one pair didn't fit well so returned (free) and they were replaced without question. superb!

Product reviews

Date of purchase: 17/05/2009

0

Trusted Customer

Feefo Verified

17 years ago

The shoes were of high quality, and were very comfortable. I chose a size 12…

The shoes were of high quality, and were very comfortable. I chose a size 12 because I take 11 1/2, and size 11 is usually too small. The broad fitting meant that size 12 was too large

Product reviews

Date of purchase: 16/05/2009

0

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