The website is informative, well organised and the products are of good quality. I am also happy to support an organisation based in a town that I know well as I lived in Skelmersdale and Upholland...
Regret the boots came up a little large so have not had much chance to wear them, I need to buy some heel inserts. Otherwise they look good and I was very happy with the service
The quality of the products was wonderful and I am very impressed with the goods, the only remark I would like to make is the fact that in the catalogue the shirts and ties are a very bad match. You...
Most web sites actually advise at time of order whether an item is out of stock. Unfortunately this one does not and I am still awaiting half my order and my holiday rapidly approaches
Samuel Windsor
Samuel Windsor
16 years ago
Thank you for your feedback. Unfortunately as with any retailer, we do have times where items do go out of stock. However, if this ever occurs, we will always endeavour to contact the customer as soon as possible.
Sadly we are waiting on replacement stock to arrive with us from our suppliers and can assure you that we are doing all we can to receive the delivery as soon as possible.
If you would like to change your order in any way, please get in touch and we will be happy to help.
Kind Regards
Samuel Windsor
Originally I bought a pair of black leather formal shoes and thought they were very good quality and at a very low price and susequently bought a brown less formal pair. Recently I ordered casual...
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Trusted Customer
16 years ago
Originally I bought a pair of black leather formal shoes and thought they were very good quality and at a very low price and susequently bought a brown less formal pair. Recently I ordered casual shoes but found them uncomfortable lacking cushion and style and return them. Then I ordered trousers but have been disappointed with quality and returned them
Samuel Windsor
Samuel Windsor
16 years ago
Sorry to hear that the shoes you received were not up to the normal level of workmanship. I have taken a look at your account and can see that you have taken advantage of the Samuel Windsor 30 day worn or unworn guarantee and if you have any further queries, please do not hesitate to contact us.
Product reviews
Date of purchase: 14/05/2009
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Trusted Customer
Feefo Verified
16 years ago
Excellent service - prompt, great product, value for money.
Excellent service. The goods were depatched promptly, were right first time and thus far appear excellent in terms of quality of materials and workmanship.
Excellent value and service. The shoes are of a quality I couldn't buy for twice the price elsewhere. Full range of half sizes really useful to get a good fit. These are top quality shoes, well made,...
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.