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Timbuktu Reviews | https://www.feefo.com/reviews/timbuktu-travel reviews

Displaying all 975 reviews

Ashley Lollar

Orlando, Florida

20 days ago

Date of purchase: 16/05/2025

What Ashley Lollar said about Timbuktu:

Incredible service from start to finish - from the planning process until we returned home. Just incredible.

Daniel

Timbuktu

20 days ago

Hi Ashley, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Mariel Davis

21 days ago

Date of purchase: 01/05/2025

What Mariel Davis said about Timbuktu:

Incredible

The service at Timbuktu is incredible and individualized according to preferences.

Daniel

Timbuktu

20 days ago

Hi Mariel, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Ted Fagenson

California

22 days ago

Date of purchase: 18/05/2025

What Ted Fagenson said about Timbuktu:

Loved Zimbabwe and Namibia

From the moment we landed in Zimbabwe to the minute we left Namibia, every aspect of the trip went flawlessly. We were in good hands throughout. No travel hiccups whatsoever.

Daniel

Timbuktu

21 days ago

Hi Ted, Thank you very much for such a fantastic review. Catherine and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Zimbabwe and Namibia. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Trusted Customer

22 days ago

Date of purchase: 20/05/2026

Great planning, yet to travel...

Haven't traveled yet but the planning process has been great, in terms of honing the itinerary and accommodating our special requests.

Daniel

Timbuktu

22 days ago

Hi there, Thank you very much for such a fantastic review. Jessica and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Abbey

Chicago, IL

23 days ago

Date of purchase: 01/01/2026

What Abbey said about Timbuktu:

Great Planning Experience

We had a wonderful planning experience with Jenna! I’ve never used a travel agent/agency to plan a trip (I’m usually the planner), but this trip required expertise beyond what I’m comfortable doing....

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Daniel

Timbuktu

22 days ago

Hi Abbey, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful honeymoon safari and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Trusted Customer

28 days ago

Date of purchase: 01/05/2025

Africa trip

Oh my goodness. What a great trip! With your help, we had the best trip of our lives. Our Capetown guide, Anita Hermanus was professional, very knowledgeable and just fun. We learned so much about...

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Daniel

Timbuktu

27 days ago

Hi There, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Trusted Customer

28 days ago

Date of purchase: 19/05/2025

Fell in love with Africa thanks to Meagans expertise

Meagan and Millie were always available to answer all our questions, and we had a lot! We would not have done one thing differantly on the trip. We had some hiccups along the way, a lost passport and...

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Daniel

Timbuktu

28 days ago

Hi There, Thank you very much for such a fantastic review. Meagan, Millie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa and Zimbabwe. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Carlene Lawler

Sydney, Australia

1 month ago

Date of purchase: 14/05/2025

What Carlene Lawler said about Timbuktu:

Loved Sri Lanka - not amazing pre planning from Timbuktu this time round

Two of us travellers had used Timbuktu before on a trip to Africa and it was fantastic so we recommended to use them again for Sri Lanka. Given we booked and paid fairly quickly due to the timing,...

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Jonty Medcalf

Timbuktu

22 days ago

Hi Jenny, Thanks so much for the detailed feedback, we really appreciate you taking the time to share. I've chatted with your travel specialist and gone through your feedback with her to highlight areas that could be improved for next time. I can see that Catherine did try and work around the time zone challenges as best she could often making herself available outside of her normal working hours to accommodate the challenges. We do always endeavour to make it as convenient as possible. I'll also flag to our technical team regarding the issues you had with different browsers in viewing more details with the activities. Overall though I'm glad that it was a fabulous trip and that your guide was amazing. Your guide on the ground can really make or break the experience. Thank you for choosing to travel with us again and it would be our pleasure to assist you again in the future while also taking on board your suggestions for improvements. Kind regards, Jonty Medcalf Head of Sales

Trusted Customer

1 month ago

Date of purchase: 23/04/2025

Catherine was helpful in getting our trip perfected as we wanted. Pleasant experience.

Daniel

Timbuktu

29 days ago

Hi there, Thank you very much for such a fantastic review. Catherine and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Trusted Customer

1 month ago

Date of purchase: 26/04/2025

Daniel

Timbuktu

29 days ago

Hi There, Thank you very much for such a fantastic review. Meagan and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

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About Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Timbuktu Reviews

Pineapple House Boutique HotelMore reviews of this product (1)View product websiteWe absolutely loved staying at the Pineapple House Boutique Hotel. It was clean, the staff was friendly, breakfast was great, and the hotel was just beautiful. It was also walking distance to...Read all

Shongwe OasisMore reviews of this product (2)View product websiteShongwe Oasis felt truly like a home away from home. It was so relaxing, the staff was so nice, it was clean, the food was great. We would love to stay there again!

Mount Meru Game LodgeMore reviews of this product (6)View product websiteWe were only at Mount Meru Game Lodge for one night but it was a very nice one night! It was beautiful and very relaxing. The staff was very friendly. Highly recommend.

Tloma LodgeMore reviews of this product (3)View product websiteAbsolutely beautiful!

Serengeti Kati Kati Tented CampMore reviews of this product (12)View product websiteThe first two nights we were there, we were the only guests because we came in the off season. We felt like royalty! The staff was friendly, the tent was very well constructed, the food was amazing....Read all

Ole Sereni HotelMore reviews of this product (13)View product websiteWe loved the African decor and ambiance of the hotel. It was very nice!

Your booking experience with TimbuktuMore reviews of this product (1)View product websiteWe absolutely loved working with Kristin at Timbuktu, and we had the best vacation ever! Kristin made everything so easy and was always willing to hop on the phone to ease my worries throughout the...Read all

Mariel's Adventure to Southern Africa (Option 2)More reviews of this product (1)View product websiteI enjoyed the itinerary that Annie carefully curated for me on my solo adventure of a lifetime in Cape Town, South Africa and the Okavango Delta, Botswana!

Nyamatusi MahoganyMore reviews of this product (1)View product websiteNyamatsui Mahogany redefined our expectations for a safari and a game trip. Every aspect, from their exceptional hospitality and gourmet food to our phenomenal guide, was truly outstanding. Our...Read all

The Palm River HotelMore reviews of this product (2)View product website

Kulala Desert LodgeMore reviews of this product (12)View product websiteKulala Desert Lodge was another highlight in Namibia. The staff was incredibly engaging, friendly, and always ready to help. Our guide, while facing a high benchmark set by TV, was excellent. He...Read all

Andersson’s at OngavaMore reviews of this product (2)View product websiteAndersson's at Ongava truly is an ultra-chic, luxury enclave. The entire staff was once again superb, going above and beyond to ensure our stay exceeded all expectations. While our guide was...Read all

Your booking experience with TimbuktuMore reviews of this product (1)View product website

Welgelegen HouseMore reviews of this product (21)View product website

Garonga Safari CampMore reviews of this product (9)View product website

Oliver's Restaurant and LodgeMore reviews of this product (4)View product websiteI lost my passport while staying there and they immediately researched all the requirements for replacing the passport and put me in a car to Johannesburg. They were incredibly helpful and kind. I...Read all

528 Victoria FallsMore reviews of this product (5)View product website

Bomani Tented LodgeMore reviews of this product (1)View product websiteThe highlight of the trip. The facilities were wonderful, not over-the-top fancy, but very welcoming and comfortable. The staff was kind, funny, and attentive. Our guide, Tuso, was amazingamazing....Read all

Your booking experience with TimbuktuMore reviews of this product (1)View product websiteA pleasure to work with. Whatever bump in the road we experienced, they were there to make sure it was handled quickly. They worked behind the scenes the entire way to make sure our trip was...Read all

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