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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

5,413

1,692

819

387

577

8,888

ratings over the past year

Displaying all 110,050 reviews
Trusted Customer
12 months ago
Date of purchase: 11/04/2024
Pot plants
Excellent. A plant I wanted for pots and it was a "special offer".
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Megan
Thompson & Morgan
12 months ago
Hello. Thank you for your great feedback. I am pleased to learn of this. Kind regards, Megs
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GQ
Gary Quigley
Woking
1 year ago
Date of purchase: 23/04/2024
What Gary Quigley said about Thompson & Morgan:
Poor quality plants/delivery service
The plants keep dying 🤷🏼‍♂️
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Megan
Thompson & Morgan
12 months ago
We are sorry to hear your comments. To ensure this is put right for you we have reached out via email. Kindest regards, Meg. Thompson and Morgan customer care.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
GQ
Gary Quigley
12 months ago
I've updated the score to a 3 because although the plants were not up to scratch, their customer service is and I got a refund.
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Trusted Customer
12 months ago
Date of purchase: 28/05/2024
When I ordered the plants it said delivered before end off may , I received these early June and were much too small , I rang and asked a couple off times when they would be despatched and was told...

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Amy
Thompson & Morgan
11 months ago
We can see that despatch was due by the end of May and they were despatched in line with this estimate. As these are live plants and we are unable to give a more specific despatch date in advance but we appreciate your comments. Kind Regards, Amy, Thompson & Morgan Customer Care
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Trusted Customer
12 months ago
Date of purchase: 28/05/2024
Excellent as always
As always T & M always give good service.
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Megan
Thompson & Morgan
12 months ago
Thank you for your 5 star review; is much appreciated by the whole team. Kind regards, Megs
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Richard Webb
12 months ago
Date of purchase: 28/05/2024
What Richard Webb said about Thompson & Morgan:
Not quite garden ready!
Arrived when advised they would
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Megan
Thompson & Morgan
12 months ago
Hi Richard. Thank you for your feedback, I am pleased your order has arrived safely. Kind regards, Megs
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PR
Phil M Rowcliffe
12 months ago
Date of purchase: 27/05/2024
What Phil M Rowcliffe said about Thompson & Morgan:
All good they have done very well under very adverse conditions ....................................................................
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Megan
Thompson & Morgan
12 months ago
Thank you for your 5 star review; is much appreciated by the whole team. Kind regards, Megs
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Trusted Customer
12 months ago
Date of purchase: 03/05/2024
Very good deal
Great, polite, helpful
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Megan
Thompson & Morgan
12 months ago
Hi, thank you so much for your lovely review. This is great to hear and made our day. Happy gardening, kind regards, Megs
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Trusted Customer
12 months ago
Date of purchase: 28/05/2024
They provid good service.
I like buying from Thompson & Morgan because I trust buying from them.
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Megan
Thompson & Morgan
12 months ago
Hello. Thank you for your excellent 5* review, we really appreciate it! Kind regards, Megs
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JM
Jayne Mills
Merthyr Tydfil
12 months ago
Date of purchase: 28/05/2024
What Jayne Mills said about Thompson & Morgan:
The plants are lovely and arrive in fantastic condition. However I followed the advise on planting etc, but cannot control the slugs etc. They love young plants.
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Megan
Thompson & Morgan
12 months ago
Hi Jayne. Thank you for your brilliant feedback, we are delighted to hear of this. Wishing you all the best with your gardening plans! Kind regards, Megs
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Trusted Customer
12 months ago
Date of purchase: 28/05/2024
Excellent
Excellent service as always. All plants in good condition and. Delivered on time
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Megan
Thompson & Morgan
12 months ago
Thank you for your kind review. We are pleased to know you was happy with the service received, as we always aim to meet our customer’s needs. Thank you for feedback; is much appreciated by the whole team. Kind regards, Megs
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.