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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,173 reviews

Arnold

Cheltenham

12 months ago

Date of purchase: 29/05/2024

What Arnold said about Thompson & Morgan:

Megan

Thompson & Morgan

12 months ago

Thank you for your 5-star review; is much appreciated by the whole team. Kind regards, Megs

Product reviews

Trusted Customer

12 months ago

Date of purchase: 28/05/2024

Healthy plug plants

Very professional and helpful

Megan

Thompson & Morgan

12 months ago

Thank you for your 5-star review; is much appreciated by the whole team. Kind regards, Megs

Product reviews

Jarrod Dineley

12 months ago

Date of purchase: 28/05/2024

What Jarrod Dineley said about Thompson & Morgan:

Becky Mayes

Thompson & Morgan

11 months ago

Thank you for leaving your feedback, I am sorry to hear you are disappointed with the order. Your feedback will be passed onto the relevant department to be looked into. In the meantime I have sent you an email to look into resolving to your satisfaction. Kind regards, Becky Thompson & Morgan Customer Service

Product reviews

David Stubbs

North Anston

12 months ago

Date of purchase: 28/05/2024

What David Stubbs said about Thompson & Morgan:

Top marks!, a full value service.

Megan

Thompson & Morgan

12 months ago

Hello David. Thank you for your 5* review, I am delighted to hear of this. Kind regards, Megs

Product reviews

Trusted Customer

12 months ago

Date of purchase: 26/05/2024

A disappointing order from a firm I've used before

Becky Mayes

Thompson & Morgan

11 months ago

Thank you for taking the time to leave a review, I am sorry to hear the order was not up to standard. Your comments will be passed onto the relevant department to be looked into. I apologise for the inconvenience caused. Kind regards, Becky Thompson & Morgan Customer Service Team

Product reviews

Trusted Customer

12 months ago

Date of purchase: 28/05/2024

Pity so bad

Order has not arrived -- They now say September !!!!

Becky Mayes

Thompson & Morgan

11 months ago

Thank you for taking the time to leave a review, I am sorry to hear of your disappointment with your order. In hopes to rectify this for you I have sent you an email. Kind regards, Becky Thompson & Morgan Customer Service Team

Trusted Customer

12 months ago

Date of purchase: 21/05/2024

Quality has impact Delivery and condition/quality of plants where excellent

Previous years (since Covid) delivery and condition of plants (plugs/garden ready) was poor. This year every thing has been 5 star - It has such an impact on how my garden progresses through the...

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Product reviews

John Sawyer

Lincoln

12 months ago

Date of purchase: 17/04/2024

What John Sawyer said about Thompson & Morgan:

Wrong plants, again

Sadly not the first time I haven't received **** I had ordered, I will use them again as ghe plants all be it the wrong ones are always healthy, delivery is good.

Megan

Thompson & Morgan

12 months ago

Hello. Thank you for taking the time to leave a review with us. If you do have any concerns regarding your order please do not hesitate in contacting our customer care team and we would be more than happy to look into this further for you. Kind regards, Megs

Product reviews

Trusted Customer

12 months ago

Date of purchase: 23/05/2024

Megan

Thompson & Morgan

12 months ago

Hello. Thank you for your great feedback! Kind regards, Megs

Product reviews

Elizabeth

Suffolk

12 months ago

Date of purchase: 28/05/2024

What Elizabeth said about Thompson & Morgan:

Constant Stream of Flowers

Items really well packed and protected

Josh Young

Thompson & Morgan

12 months ago

Thankyou very much for your 5* review and feedback Elizabeth. We are glad to hear that you are happy with our services and the order was well packed for you. Kind regards, Josh, Thompson and Morgan Customer Care.

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Best Value Perennial CollectionMore reviews of this product (209)View product websitePlant up as soon as the plants arrive, stand back and be amazed!

Best Value Perennial CollectionMore reviews of this product (209)View product websitePlugs arrived in good condition and are growing well

Garden CollectionMore reviews of this product (22)View product websiteRubbish, dead plants.

Lilac PalibinMore reviews of this product (19)View product website

Fuchsia Trailing Pre-Planted BasketMore reviews of this product (593)View product websiteWonderful display, healthy plants. 5 star.

Geranium Grandeur Red Pre-Planted PotMore reviews of this product (2)View product websiteSturdy plants, good value.

Tomato Buffalo Steak GraftedMore reviews of this product (32)View product websitePlants were half dead when I received them, needed a lot of tlc but finally got them in a fit state to plant out

Tomato Aviditas GraftedMore reviews of this product (16)View product websitePlants not in good condition when received, but these were better and recovered faster than the other grafted tomatoes

Tomato Crimson Blush GraftedMore reviews of this product (6)View product website

Tomato Crimson Crush GraftedMore reviews of this product (16)View product websitePlants nearly dead on receipt

Tomato Crimson Plum GraftedMore reviews of this product (8)View product websitePlants in poor condition when received, won't be ordering again

Rudbeckia All Sorts MixedMore reviews of this product (100)View product websiteGood plants delivered in good condition

Marigold F1 Zenith MixedMore reviews of this product (106)View product websiteGood plants delivered in good condition - delivered in singular box unlike previous years where multiple orders delivered in large box out of modules and in poor condition (probs cause they where...Read all

Gazania Red ShadesMore reviews of this product (75)View product websiteGood plants delivered on time and in good condition - no issue with delivery

Begonia Nonstop CitrusMore reviews of this product (159)View product websitePlants were in better condition than previous years. Delivery had been issue previous years with plants arriving out of modules but all as should be this year.

Lavatera x clementii Barnsley BabyMore reviews of this product (832)View product websiteThe plants I have received appear to be the common plain pink ones

Lavatera x clementii Barnsley BabyMore reviews of this product (832)View product websiteThese did not travel well.

Geranium Balcon MixMore reviews of this product (78)View product websiteGorgeous hanging basket which I have bought for the second time this year. It is full of healthy plants which grow to completely cover the basket and produce endless flowers right through to Autumn....Read all

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