Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
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1
483
93
70
87
385
1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
The service experienced in the shop and on line was superb. This makes a welcome…
The service experienced in the shop and on line was superb. This makes a welcome change these days.
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Trusted Customer
Feefo Verified
13 years ago
The package arrived this week, books in good condition. Just a query the bill said…
The package arrived this week, books in good condition. Just a query the bill said £2.99 postage - the offer was supposed to be free postage
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Trusted Customer
Feefo Verified
13 years ago
Great quality , fast delivery , good price!!
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Trusted Customer
Feefo Verified
13 years ago
Easy to navigate site, straight forward ordering process and books delivered on time.
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Trusted Customer
Feefo Verified
13 years ago
Good service
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Trusted Customer
Feefo Verified
13 years ago
Books at bargain prices and Fast delivery. Will defo be ordering again
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Trusted Customer
Feefo Verified
13 years ago
I had an issue with double payment for the item that I had ordered, but this…
I had an issue with double payment for the item that I had ordered, but this was sorted out via one e mail and payment debited back to me. Really good service
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Trusted Customer
Feefo Verified
13 years ago
Excellent service, thank you..
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Trusted Customer
Feefo Verified
13 years ago
My books arrived with very little delay and were well packaged and in excellent condition.…
My books arrived with very little delay and were well packaged and in excellent condition. No complaints!
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Trusted Customer
Feefo Verified
13 years ago
Delivery took to long and there were no updates on the order. I had to…
Delivery took to long and there were no updates on the order. I had to conatct customer services after 6 working days had passed and I still had no idea where the books were.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.