Inspiring and empowering customers to read, learn, create and play
Service
3.2
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483
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1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
Very happy. Will definitely use again.
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Trusted Customer
Feefo Verified
13 years ago
Very efficient and secure service, thank you.
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Trusted Customer
Feefo Verified
13 years ago
arrived and are excellent books
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Trusted Customer
Feefo Verified
13 years ago
Excellent service with free postage. Books just what I wanted.
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Trusted Customer
Feefo Verified
13 years ago
Have not received my order, so far not impressed.
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Trusted Customer
Feefo Verified
13 years ago
Excellent service from start to finish!
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Trusted Customer
Feefo Verified
13 years ago
couple of items were delivered quickly then others few days later. was happy with service.…
couple of items were delivered quickly then others few days later. was happy with service. just wish there were more different mr men books!
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Trusted Customer
Feefo Verified
13 years ago
It was great, but I am still waiting for an invoice. I also emailed customer…
It was great, but I am still waiting for an invoice. I also emailed customer services yesterday, if it is possible to have my invoice sent through as soon as possible it would be greatly appreciated....
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Trusted Customer
Feefo Verified
13 years ago
I ordered 10 books at the same time. So far 6 have come, in 5 seperate…
I ordered 10 books at the same time. So far 6 have come, in 5 seperate parcels. Not very environmentally friendly!
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Trusted Customer
Feefo Verified
13 years ago
It took over a week to be dispatched--just because I took advantage of a free…
It took over a week to be dispatched--just because I took advantage of a free delivery promotion--and I never received an email, like previously, telling me my items had been dispatched. Therefore it...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.