This is my first time trying this company and will be my last. I am a soap maker from the US and spending time with family in the UK. I had a request for a soap cake and search the web for suppliers...
Read more
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
It is disappointing that you have reviewed our service based on one of our fragrances. Many fragrances are being replaced with formulations to make them far more Cold process soap friendly and that the two reviewed were actually discontinued lines.
Rosebuds is quite a subtle fragrance and we have many other and stronger 'rose' type fragrances on offer. Everyone's sense of smell is different and it is hard to offer a fragrance everybody will like.
Brodie
1 - The Invoice comes, again, without our VAT, we need this data to our accounting
Please send us new invoice with our VAT, PT513080023
2 - No product says the expiration date
3 - The avocado...
Read more
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your comment, You will find your VAT number on the bottom of your invoice, it will be found under the total price.
We do not supply expiration dates due to our products being cosmetic not consumable although the shelf life can be requested through our info@thesoapkitchen.co.uk or be found on many MSDS sheets on the website.
I will email you regarding the leaked product with hope of finding a solution for you.
Sorry for any inconvenience
Kind Regards
Brodie
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your comment, You will find your VAT number on the bottom of your invoice, it will be found under the total price.
We do not supply expiration dates due to our products cosmetic not consumable although the shelf life can be requested through our info@thesoapkitchen.co.uk or be found on many MSDS sheets on the website.
I will email you regarding the leaked product with hope of finding a solution for you.
Sorry for any inconvenience
Kind Regards
Brodie
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.