Your shipping is very expensive for a few pigments. Also, pictures on website are not clear at all.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Sorry to hear about these issues, We like to hear ways to improve our service, in regards to the shipping. We only charge what the courier services charge us.
Sorry for the inconvenience
Brodie
The product I requested is no longer in their range but the staff at the Soap Kitchen have been willing to source it from the original supplier....this is the best customer service I have ever...
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The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for such a lovely review! We are glad we could help you!
Brodie
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