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The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,181 reviews

Trusted Customer

7 years ago

great service

Excellent service

Product reviews

Date of purchase: 11/06/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Really nice people running that base. You should be proud of them!

Product reviews

Date of purchase: 12/12/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Disappointed

We have sailed through the Moorings 4 times now. Each time we show up early and are told we can leave the dock at noon. The staff has never gotten us off the dock at noon. It is usually between 2:00...

Ian

The Moorings

7 years ago

Thank you very much for your review. We are sorry to hear that you had difficulties while on your most recent charter, and are most concerned that your supplies were not delivered to you as promised. If you would like to discuss this matter further, please contact us directly at customer.care@thlmarine.com. We sincerely hope that the remainder of your charter was a success.

Product reviews

Date of purchase: 28/08/2018

Trusted Customer

7 years ago

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What Trusted Customer said about The Moorings:

To whom it should concern, I hate to have to write this, because I am really rooting for Tortola and the dock workers there. But, it would seem important to a company which depends on repeat...

Ian

The Moorings

7 years ago

Thank you very much for your detailed review. We are very sorry to hear of your experience upon check-in and that you were delayed getting off the dock. We sincerely hope that the rest of your vacation was a success once you were out on the water. If you would like to discuss this further, please contact us directly at customer.care@thlmarine.com

Product reviews

Date of purchase: 28/11/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Best vacation ever!

Outstanding Captain (Devon). Reservation staff consistently helpful and friendly with every phone call.

Product reviews

Date of purchase: 08/01/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Boat was not ready for charter terrible experience

Service at base camp is not up to standards

Ian

The Moorings

7 years ago

Thank you for your feedback. If you have not done so already, please contact us directly so that we may discuss this in more detail and try to rectify these issues in the future: customer.care@thlmarine.com

Product reviews

Date of purchase: 23/01/2019

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Slow Start

We did the evening start on Friday night. Met our checkout captain at 7am Saturday and weren't able to leave the dock for several hours after due to the boat not being fueled prior to our arrival. ...

Product reviews

Date of purchase: 03/02/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Everything was handled professionally as usual. It would be nice to get the big bean bags on the bareboat charters.

Product reviews

Date of purchase: 17/07/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Awesome to work with The Moorings!

We had never chartered a boat before, owing our own and sailing for years. What a treat to have the support of the Mooring to rely on for all the planning and prep necessary for a great 10 days in...

Ian

The Moorings

7 years ago

Thank you for your review of your recent experience in Tahiti! We are so glad to hear that it went well and look forward to hosting you out on the water again soon.

Product reviews

Date of purchase: 13/11/2018

Trusted Customer

7 years ago

What Trusted Customer said about The Moorings:

Moorings ya lo hemos usado antes y como siempre el servicio y los yates son de muy buena calidad. Ademas, esta vez tuvimos un problema menor donde necesitamos un repuesto en una de las islas que...

Ian

The Moorings

7 years ago

Gracias Señor Hill, nos complace escuchar que disfrutó de sus vacaciones con The Moorings. Esperamos darle la bienvenida pronto en su próximo charter con nosotros.

Product reviews

Date of purchase: 07/05/2018

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The Moorings Reviews

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ExumasMore reviews of this product (40)View product websiteBeautiful area and not crowded

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Moorings 4000 - 3 Cabin CatamaranMore reviews of this product (58)View product website

TortolaMore reviews of this product (401)View product websiteDisorganized. Moorings receptionist rude to other clients.

Moorings 38.2 - 2 Cabin MonohullMore reviews of this product (4)View product websiteThe boat, despite its refrigeration and navigation problems, performed well through basic sailing. But for an exclusive plus charter, it had a LOT of hull rash. She had been side-swiped several times...Read more

TortolaMore reviews of this product (401)View product website

Moorings 4800 - 4 Cabin CatamaranMore reviews of this product (41)View product websiteEtremely spacious and stable vessel

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Moorings 51.4 - 4 Cabin MonohullMore reviews of this product (21)View product websiteFreezer, chart plotter and deck lights were not working

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Moorings 514 PC - 4 Cabin CatamaranMore reviews of this product (54)View product websiteThe 514PC is a great setup for BVI Cruising. Mechanically the vessel was great.

TortolaMore reviews of this product (401)View product website

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (33)View product website

TahitiMore reviews of this product (24)View product websiteHaving spent the better part of 2015 in and around Tahiti and her islands...coming back for a visit was like coming home!

Moorings 4800 - 4 Cabin CatamaranMore reviews of this product (41)View product websiteLove the layout of the 4800!

GrenadaMore reviews of this product (25)View product websiteMoorings es la mejor alternativa con excelente servicio y una amplia flota

Moorings 4800 - 4 Cabin CatamaranMore reviews of this product (63)View product websiteEl Moorings 4800 es el mejor en precio/calidad

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