The Moorings Reviews

Thank you for your feedback. Certainly this is discouraging to hear and is not indicative of the level of service we strive to provide. I have forwarded your review to the local operations team so that they can investigate why this occurred and to ensure something like this does not happen again, however if you would like to discuss this further please don't hesitate to reach out to us directly at customer.care@thlmarine.com. We do hope that the remainder of your charter vacation went smoothly.

Thank you very much for your review and feedback. We are making huge strides towards improving our operations and customer service in the BVI's. It is so great to hear that those efforts were noticed. It is fantastic to hear that your vacation went well, and we look forward to seeing you again soon!

Thank you so much for your feedback, it is great to hear everything went well. We will be sure to pass along your compliments to Travis and Emily, i'm sure they will be glad to hear it. We look forward to seeing you on the water again soon!

Thank you very much for your feedback, and for trusting The Moorings with your first charter experience! We are happy to hear everything went well and hope to see you again someday soon. If you have any further feedback, questions or concerns, please reach out to directly at customer.care.thlmarine.com

Thank you very much for your feedback! We are glad everything went smoothly and you enjoyed your vacation. We hope to see you again soon!

Thank you for your review! We are thrilled to hear your vacation went well, and hope to welcome you aboard again someday soon.

Thank you for your feedback. We are glad you enjoyed your vacation and hope to see you again someday soon!

Thank you for your thorough review. We apologize for the experience you had upon check-in, and do hope that the remainder of your charter went smoothly and you were able to enjoy your vacation to the fullest. If you would like to speak to us further, or have any questions or concerns, please reach out to us directly at customer.care@thlmarine.com. We hope to see you on charter again soon and show you a much-improved customer service experience.

Thank you very much for your kind review. It is unfortunate that you had some difficulty upon check-in, but we are glad to hear that you had a wonderful experience overall. We look forward very much to hosting you on the water again soon!

Thank you for your review. We are sorry to hear of the issues you experienced while ordering provisions but do hope that the remainder of your vacation went smoothly and you enjoyed your time in the BVI.