How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

Displaying all 6,922 reviews

Trusted Customer

Feefo Verified

1 year ago

Good value.

Easy to apply and reasonable monthly payment for the cover required. Would definitely recommend.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Very good

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Renewal

Very helpful and answered all my questions. Competitive pricing as well.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MRS D VOLLER

Feefo Verified

Essex

1 year ago

What MRS D VOLLER said about The Insurance Emporium:

Registration

I completed registration all online but it was easy. The return correspond via email was efficient and timely.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MRS A WHITAKER

Feefo Verified

East Cleveland

1 year ago

What MRS A WHITAKER said about The Insurance Emporium:

Kelly was a my service dog now retired and they helped me transfer her insurance to now my pet dog 🐶 🐕

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MR ROGER KEY

Feefo Verified

NEWARK

1 year ago

What MR ROGER KEY said about The Insurance Emporium:

great site

All important,, Saved me money.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Wick online service, used them before, professional.

Very quick online, did try ringing through for personal service but the messages, caveats, what they do and do not comply with just took forever. Have been with this company previously and had no...

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. With regard the information you reference, we are regulatorily obliged to provide this, we're sorry this takes so long. Kind regards, Joe, The Insurance Emporium

MR STEFFAN BOWEN

Feefo Verified

1 year ago

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MR K O'BRIEN

Feefo Verified

Bury St Edmunds

1 year ago

What MR K O'BRIEN said about The Insurance Emporium:

Good buy

Purchased online, easy process, insurance within my budget for my new puppy

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MRS LAURA ROMERIL

Feefo Verified

st peter port

1 year ago

What MRS LAURA ROMERIL said about The Insurance Emporium:

cancellation

I would like to cancel my 3 cat insurances please contact me

Joe

The Insurance Emporium

1 year ago

Good morning, We've passed the request to our Customer Contact team to ask they call you. You can email us at Hello@Emporium.co.uk or call us on 03300 244 005. All contact details are within your policy documents. Kind regards, Joe, The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo