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The Insurance Emporium Reviews

6,922 out of 6,921 reviews

Trusted Customer

Feefo Verified

1 year ago

Digital experience could be better

Online experience was a bit confusing when it came to adding another pet to a policy. It cited many times in content but gave no clear way to do this digitally. Ended up having to call and go through...

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review! Strictly speaking, a new policy application is completed for each additional pet. While a multi-pet discount is applied, the policies remain separate. The difference in premium is likely due to the online application being over a lunar monthly period, whereas the policy incepted was over a monthly period. We are pleased you are happy with the service overall. Kind regards, Simon, The Insurance Emporium

MR M ROBERTS

Feefo Verified

Bradford

1 year ago

What MR M ROBERTS said about The Insurance Emporium:

My God To Company for Caravan Insurance

An excellent fast and efficient service

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

An easy process

Easy to complete forms

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS E WRIXON

Feefo Verified

BRISTOL

1 year ago

What MRS E WRIXON said about The Insurance Emporium:

Defo worth every penny good choices of cover depending on your budgets

My daughter uses you & recomended me she said it’s so easy & car for our pets the site was easy to sign up & I got info I needed top marks

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MR D KETT

Feefo Verified

Dunfermline

1 year ago

What MR D KETT said about The Insurance Emporium:

Good telephone service mitigates dubious charging practices

Very good operator - Margaret - fully understood what was required and put it into effect. She was very pleasant and easy to speak to. I did NOT like the fact that I had to re-insure in order to get...

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review. We're glad to hear that Margaret provided excellent service and was pleasant to speak with. We are sorry to hear your concern regarding the premium. I understand you opted for a different policy type, with reduced premiums. We are pleased you are happy with the service overall. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Very satisfied

Very helpful

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Easy to organise policy online.

Easy to organise a policy online for my 2 dogs. My policy hasn’t started yet, so time will tell. Hopefully any claims will be assessed & paid promptly.

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Really helpful

Excellent

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MR STUART DAVISON

Feefo Verified

Selby

1 year ago

What MR STUART DAVISON said about The Insurance Emporium:

Great company to buy insurance from.

Easy to sort the insurance out on the website this will be the 2nd time I've used them and I will continue to use them.

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Cat insurance

Very good customer service when I rang to change one of my cats policy and take out insurance for another cat. Matched quotes I got online

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for the review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

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