Mostly very good online user friendly experience but some options slightly confusing.
Jordan
The Insurance Emporium
7 years ago
Thank you for the great feedback and rating. We've worked really hard on our website to ensure all information is set out as clearly as possible. We're sorry that you found some options confusing. Further details and feedback would be greatly appreciated - could you email us? Feedback@emporium.co.uk.
Kind regards
The Insurance Emporium
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Quick response
Brilliant service can’t fault them at all
Jordan
The Insurance Emporium
7 years ago
Hello!
Welcome aboard and thanks for the excellent review!
The Insurance Emporium
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Excellent customer service I would definitely recommend this company.
I would definitely recommend this company. Overall 5*****. Brilliant customer services & very helpful & assurance.
Jordan
The Insurance Emporium
7 years ago
Thank you so much! What a wonderful review! We're really pleased to see we've been able to welcome you aboard!
The Insurance Emporium
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Trusted Customer
7 years ago
Exceptional telephone application
Exceptional telephone application, with all concerns answered.
However the true reflection of insurance is how claims are dealt with and responded to.
Jordan
The Insurance Emporium
7 years ago
Thank you for the review and feedback! We're confident we'll be able to maintain our high standards should you need to use our Claims service!
Welcome aboard at The Insurance Emporium!
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Trusted Customer
7 years ago
Easy to use and set up..
Jordan
The Insurance Emporium
7 years ago
Thank you!
We spent a lot of time looking at our application process to make it as user friendly as possible. It's always rewarding to receive a 5 star review!
The Insurance Emporium
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Good service
Jordan
The Insurance Emporium
7 years ago
Thank you for leaving us a 5 star rating, we're confident we can keep up a 5 star service should you need to use us in future.
The Insurance Emporium
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Trusted Customer
7 years ago
Good customer service
Good customer service
Jordan
The Insurance Emporium
7 years ago
Thank you and welcome aboard!
We love a 5 star review here at The Insurance Emporium - we're confident we can keep it up should you need to use us in future!
The Insurance Emporium
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Trusted Customer
7 years ago
Easy to use, well explained.
Jordan
The Insurance Emporium
7 years ago
Welcome aboard! Thank you for the 5 star review!
The Insurance Emporium
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Trusted Customer
7 years ago
Snail mail
Name is Suzanne. Policy taken out on 8th April, still not arrived on 15th!!!
Jordan
The Insurance Emporium
7 years ago
Good morning, thank you for your feedback and review. We're sorry to learn that you've not had your docs yet. We've printed some here in the office and issued them first class today.
The Insurance Emporium
Trusted Customer
7 years ago
Make sure you put my name on it correctly!
Jordan
The Insurance Emporium
7 years ago
Thanks for your reply, yes the documents say Suzanne, as do our records. Not sure why it states Suzan on here. Apologies.
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Trusted Customer
7 years ago
Caravan insurance
Great service, excellent communication tailored my insurance to my requirements
Jordan
The Insurance Emporium
7 years ago
Thank you for the brilliant feedback! We hope you enjoy many fantastic adventures!
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.