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The Insurance Emporium Reviews

Displaying all 6,922 reviews

Trusted Customer

7 years ago

the service I received from Emporium insurance, was excellent. my dog had a damaged tooth and needed dental treatment they paid all claims directly to the dental clinic promptly, this was an...

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 stars and excellent feedback - we really appreciate it! It's fantastic to read that you're on board another year! The Insurance Emporium

Trusted Customer

7 years ago

Easy site to use but could not access site to print off documents

Jordan

The Insurance Emporium

7 years ago

Hello, thank you for the great review and feedback, We're sorry to learn of the difficulties experienced in accessing our site - we presume you mean the online portal 'My Emporium'? If you're having difficulties accessing this can you please send us an email at feedback@emporium.co.uk and someone will contact you to assist. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I have just insured 5 dogs with Emporium and found the process very easy. The Gold Lifetime policy appears to be good value for money and the employees of the company delightful and very helpful to...

Jordan

The Insurance Emporium

7 years ago

Hello! Welcome aboard! Welcome to The Insurance Emporium! We're delighted to be here for you and your 5 dogs, we're confident we can deliver and maintain our 5 star service should you need us in future. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Not good for first time purchase.

Have been waiting 3 weeks for my docs to be sent through the post, after ringing up 10 days ago to chase and told they would be in the post that night. Have since seen my docs online on a friends...

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to contact us and leave feedback, we're truly sorry to learn that you haven't had your documents. Our systems confirm they've been printed and sent. We'll pop another copy in the post today - we've physically printed them and placed a first class stamp on them. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Freindly voice

A very friendly and efficient operative.

Jordan

The Insurance Emporium

7 years ago

Thank you for the brilliant feedback! We're delighted to read that we've delivered a 5 star service when you've called our offices! The Insurance Emporium

Trusted Customer

7 years ago

Very clear & helpful

Jordan

The Insurance Emporium

7 years ago

Thank you for the brilliant review and feedback. We really appreciate you taking the time to write it. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Quick & easy website to use.

Easy to buy pet insurance online, good website and easy to use.

Jordan

The Insurance Emporium

7 years ago

We spent a lot of time making our website as user-friendly as possible, it's always rewarding to read that we've done a good job with reviews like this! Thank you The Insurance Emporium

Trusted Customer

7 years ago

Good lifetime dog insurance

Puppy health insurance. Easy to use, helpful, knowledgeable sales person as well as competitive price for good lifetime cover. Lost older dog and making a claim was easy too

Jordan

The Insurance Emporium

7 years ago

Thank you for this brilliant review, we're truly sorry to learn of your sod loss. We're confident we can deliver a 5 star service should you need us in future. The Insurance Emporium

Trusted Customer

7 years ago

Fake fake fake

Absolute fkin ******* steer well clear they dont pay out will make every excuse on the planet

Jordan

The Insurance Emporium

7 years ago

Good morning, we're sorry to read this comments, we can't see that claim has been submitted on this policy so we're unsure as to what's gone wrong on this occasion. If you'd like to discuss further please provide your policy details and concerns by email - feedback@emporium.co.uk The Insurance Emporium

Trusted Customer

7 years ago