How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

Displaying all 6,925 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Would definitely recommend

Very friendly and professional. All arranged very quickly.

Jordan

The Insurance Emporium

6 years ago

Hello! Welcome aboard - it's great to see you're happy with the service received to date! The Insurance Emporium

Trusted Customer

Feefo Verified

Redcar

6 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent highly recommended

Quick and easy to use their website and excellent price for what I required and they were recommended

Jordan

The Insurance Emporium

6 years ago

Welcome aboard! Thank you for your 5 star review and feedback! We really appreciate it! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

Competetive and quite anovel system. I hadnt heard of the company but camer

Seems good value for money, Staff very approachable, & I like the methodology of the system. Quite novel, monthly renewal. Have yey to use it.

Jordan

The Insurance Emporium

7 years ago

Thank you! We're entirely confident we can mirror a 5 star experience should you need to use the policy! The Insurance Emporium

Trusted Customer

6 years ago

On the whole sounds impressive. Have yet to use it hopefully not in the near future. I am so glad to subscribe to My Cat magazine, where I saw the ad.

Trusted Customer

Feefo Verified

Rochford, Essex

6 years ago

What Trusted Customer said about The Insurance Emporium:

PERFECT SERVICE.

Renewed 2 cats policies and bought a new dog policy. The telephone receptionist could not have been better and talked about the benefits and the cost, BUT no high pressure sales talk. Knowing how...

Jordan

The Insurance Emporium

6 years ago

Good morning! It's great to see you're happy with service and that we can welcome another furry friend on board! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Very helpful

The guy read the T's and C's out so quick I couldn't understand them, poor fellas probably knows them off by heart! Despite this, a good customer experience.

Jordan

The Insurance Emporium

6 years ago

Hello, Thank you for your 5 star review, we're sorry if the delivery of the information was a little quick - we'll pass on your feedback to the relevant people within the business. Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

All good no problems and a good price thanks.

Jordan

The Insurance Emporium

6 years ago

Good afternoon! Thank you for your brilliant review and feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Very quick .simple . And polite service

Jordan

The Insurance Emporium

6 years ago

Welcome aboard! Thank you for the great review and feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Rubbish Two weeks into my insurance they cancelled it. When I rang up they couldn't find any evidence of my policy. What would have happened if I needed to claim? Shocking.

Jordan

The Insurance Emporium

6 years ago

Good afternoon, We're sorry to learn you feel this way, we understand you've contacted our offices this afternoon and a member of our Customer Contact Department has assisted in ensuring the policy is administrated correctly. Rest assured the policy has been and is in place should the need to claim arise. Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Excellent rapid service will recommend you to family and friends

Excellent rapid service. Great improvement on my previous insurance as regards cost and cover for my very special companion

Jordan

The Insurance Emporium

6 years ago

We can't ask for better feedback than a recommendation! Thank you very much! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Helpful and friendly advisor and competitive price

Jordan

The Insurance Emporium

6 years ago

Thank you for your fantastic feedback! Welcome aboard :-) The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo