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The Insurance Emporium Reviews

Displaying all 6,928 reviews

Trusted Customer

Feefo Verified

Harlow, Essex.

6 years ago

What Trusted Customer said about The Insurance Emporium:

Cheapest around for the same cover.

Easy to set up, and one of the cheapest around, for the same cover.

Jordan

The Insurance Emporium

6 years ago

Hello! Welcome to The Insurance Emporium, we're pleased to welcome you on board. Thank you for the 5 stars The Insurance Emporium

Trusted Customer

Feefo Verified

Stow

6 years ago

What Trusted Customer said about The Insurance Emporium:

Seems very good value

Jordan

The Insurance Emporium

6 years ago

Thank you! It's great to see you've taken out multiple policies :-) The Insurance Emporium

Trusted Customer

Feefo Verified

Stow

6 years ago

What Trusted Customer said about The Insurance Emporium:

Seems very good value.

Good value

Jordan

The Insurance Emporium

6 years ago

Good morning, Thank you for the 5 star review, happy to be of service! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Informative and helpful

Jordan

The Insurance Emporium

6 years ago

Thank you! We're pleased to welcome you to The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Easy to navigate around the site and understand the policy

Jordan

The Insurance Emporium

6 years ago

Thank you for your excellent review and feedback, we're really pleased to welcome you on board! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Very good service

The agent dealing with the insurance application was patient and he explained everything very clearly

Jordan

The Insurance Emporium

6 years ago

Thank you for your excellent feedback, we're delighted to welcome you aboard. We always try to deliver a brilliant customer service, it's great to see we were able to help on this occasion :-) The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Great interaction as a new customer

Very easy to speak to someone. Pulled up quote quickly and very helpful in finalising details and making sure all discounts were applied. Explained how monthly policies worked.

Jordan

The Insurance Emporium

6 years ago

Thanks for the 5 star review! We're pleased to see you received an excellent service when calling our offices :-) The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Customer service was excellent, very clear and easy to use website. Hassle free from start to finish. Great competitive rates. Would recommend to anyone who is looking for insurance.

Jordan

The Insurance Emporium

6 years ago

Wow! Thank you for your glowing review, we couldn't ask for better feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

Swindon

6 years ago

What Trusted Customer said about The Insurance Emporium:

Best pet insurance company I have used over the last 20th years.

My last dog was insured with the insurance emporium when he became seriously ill and sadly passed they paid his vet bills without any quibble all staff I have spoken to have been polite and...

Jordan

The Insurance Emporium

6 years ago

Good morning, Please accept our sincere condolences once again, we're pleased to have been here for you in your time of need and we look forward to being here again on your future adventures. The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

It would have been a higher rating as consultant I spoke to was very polite but failed to advise me that a direct debit was still going to go out of my bank account after I cancelled the policy. So...

Jordan

The Insurance Emporium

6 years ago

Hello, Thank you for your review, we're sorry to hear about the lack of clarity re the direct debit. We've checked the details and it looks like your payment was in the process of collecting when you instructed us to cancel the policy. This will be refunded once it clears into our account. We've passed on feedback to the relevant department as a training issue. Kind regards The Insurance Emporium

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