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The Insurance Emporium Reviews

Displaying all 6,930 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Great Price, Great Service.

Very competitive price which was reduced even further if you chose to pay the premium in full rather monthly. Customer Service excellent.

Jordan

The Insurance Emporium

6 years ago

Hello! Welcome aboard! Thank you for your brilliant review and feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Great service

Jordan

The Insurance Emporium

6 years ago

Hello! Thank you for your great feedback! Welcome aboard! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

Fair horse and trailer insurance

Great website, fair price, communication good. Do read the small print to be in the safe side. Prices quoted are lunar (4 weekly not monthly). Ensure your fencing meets their very sensible...

Jordan

The Insurance Emporium

6 years ago

Good morning, Thank you for your positive feedback, we look forward to you being with us for years to come too! The Insurance Emporium

Trusted Customer

Feefo Verified

Bedford

6 years ago

What Trusted Customer said about The Insurance Emporium:

Great customer service

Disappointed that the website did not work after getting as far as submitting the payment and it never went through was impressed as I called them was great to talk to someone who took all the...

Jordan

The Insurance Emporium

6 years ago

Hello, We're terribly sorry to hear you couldn't proceed on the website, we are pleased, however, that you received a 5 star service when calling our offices! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

All went well. Hopefully will be a good product

Jordan

The Insurance Emporium

6 years ago

Thank you! We're confident our service will be 5 stars should you need to use the service in future :-) The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

They were very helpful and explained everything were quick did not push me to buy .Happy with them

Jordan

The Insurance Emporium

6 years ago

Good morning, thank you for your excellent review and feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Very expensive compared with other companies

The purchase was efficient and well-handled but I do think it was very expensive for two kittens and especially since I have four cats insured with the same firm. The kitten cost seemed a third more...

Jordan

The Insurance Emporium

6 years ago

Hello, Thank you for your feedback, please accept our condolences on your sad loss. We're sorry to learn you feel our prices are expensive. We do our best to regularly review our premiums to ensure they're competitive. We do have to make sure, however, that we receive sufficient premium to cover the risk insured against. A number of factors are taken into consideration when determining premiums, they can go up, down or stay the same. We don't rate on individual terms. Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent service

Simple on line process. WHEN I DID HAVE A QUESTION THE CALL CENTRE ANSWERED QUICKLY AND PROVIDED THE INFORMATION I NEEDED

Jordan

The Insurance Emporium

6 years ago

Thank you for your fab feedback! It's great to see you're happy with the ease of the application and the service waiting on hand at our offices! The Insurance Emporium

Trusted Customer

Feefo Verified

Ashford Kent

6 years ago

What Trusted Customer said about The Insurance Emporium:

Highly recommended won't go to anyone else

They are the best Pet Insurance I have found I have three dogs insured with them two of them have incurred very expensive treatment over the last couple of years there has been no problem they paid...

Jordan

The Insurance Emporium

6 years ago

Thank you! We're delighted to be able to provide insurance for you and your trio of furry friends! The Insurance Emporium

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about The Insurance Emporium:

Good response. I noticed my 10% discount for buying 2 pet policies had not been applied when I received the confirmation emails. Phoned Customer Services and the discount and new confirmation sent...

Jordan

The Insurance Emporium

6 years ago

Thank you for your positive review, we apologise that the discount wasn't applied in the first place. Glad to see we were able to resolve quickly when you contacted our offices. Kind regards The Insurance Emporium

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