How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

Displaying all 6,921 reviews

MRS ALICIA BLUNDELL

Feefo Verified

1 year ago

What MRS ALICIA BLUNDELL said about The Insurance Emporium:

Very quick to start up and running

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR MATTHEW LEAHY

Feefo Verified

Rg127qq

1 year ago

What MR MATTHEW LEAHY said about The Insurance Emporium:

Excellent

I thought the lady I was speaking to was very good and I felt comfortable with her And she explain it well

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Competitive package

Better cover for less £££ and excellent review from creditable people

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Not Trustworthy

Used a discount code from their site and still charged me full price

Joe

The Insurance Emporium

1 year ago

Good morning, We're very sorry to learn the discount was not applied. If you get in touch with us either by phone on 03300 244005, or by email at hello@emporium.co.uk with details of the code used we can take a look into this for you. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Very helpful, good value, very pleased with the service.

Really easy to sort insurance for my caravan, member of staff very helpful & made it easy for me to sort everything, can't thank you enough. Great service.

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Joe, The Insurance Emporium

MR MARTIN SHAW

Feefo Verified

LEYLAND

1 year ago

What MR MARTIN SHAW said about The Insurance Emporium:

Excellent friendly staff

Staff were extremely friendly and helpful. All the different policies were explained thoroughly.

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Excellent so far

Some with Josh to set up my policy. Clear, friendly, knowledgeable and efficient, great easy experience

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

1 year ago

Pet insurance cover

quick and efficient. Even though I had only just purchased pet insurance I rang immediately for confirmation of something and the adviser answered my question swiftly and sent the documents to me...

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MR PETER BURROWS

Feefo Verified

Midhurst

1 year ago

What MR PETER BURROWS said about The Insurance Emporium:

Change of insurance provider

Very good service and very informative to make a decision to change our previous insurance provider.

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR J COCKCROFT

Feefo Verified

1 year ago

Simon

The Insurance Emporium

1 year ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo