How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-insurance-emporium | Feefo

Displaying all 6,376 reviews

Trusted Customer

15 days ago

Date of purchase: 30/05/2025

Easy, prompt, accurate and competitive costs.

Kirsty

The Insurance Emporium

13 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

See full customer review

Trusted Customer

15 days ago

Date of purchase: 03/06/2025

Easy to enroll

Easy to sign up to , over the phone , although it was very difficult to take in all the terms and conditions.

Kirsty

The Insurance Emporium

13 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. If you would like us to clarify or explain anything regarding your policy terms and conditions, please contact us on hello@emporium.co.uk. Kind regards, Kirsty The Insurance Emporium

See full customer review

Trusted Customer

16 days ago

Date of purchase: 29/05/2025

Made it easy to swap my dog’s insurance over very reasonable to

Joe

The Insurance Emporium

16 days ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

See full customer review

Trusted Customer

1 month ago

Date of purchase: 11/05/2025

Competitve price

I thought the service seemed good. Easy to do on line, but initially struggled to find trailer insurance

Simon

The Insurance Emporium

1 month ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

See full customer review

MISS MARY LEWINGTON-SCOTT

17 days ago

Date of purchase: 28/05/2025

Joe

The Insurance Emporium

16 days ago

Good morning, Thank you for taking the time to leave a review. We're pleased you're happy with your new policy. Kind regards, Joe The Insurance Emporium

See full customer review

Trusted Customer

18 days ago

Date of purchase: 23/05/2025

Helpful.

Christina

The Insurance Emporium

18 days ago

Good morning, Thank you for taking the time to leave a review. We're pleased you're happy with your new policy. Kind regards, Christina The Insurance Emporium

See full customer review

Trusted Customer

20 days ago

Date of purchase: 29/05/2025

Christina

The Insurance Emporium

20 days ago

Good afternoon, Thank you for taking the time to leave a review. We're pleased you're happy with your new policy. Kind regards, Christina The Insurance Emporium

See full customer review

Trusted Customer

21 days ago

Date of purchase: 23/05/2025

Additional dog insurance

The agent was helpful and well informed. I appreciated the discount offered for a new dog plus previously insured dog.

Christina

The Insurance Emporium

20 days ago

Good afternoon, Thank you for taking the time to leave a review. We're pleased you're happy with your new policy. Kind regards, Christina The Insurance Emporium

See full customer review

Alison

North Yorkshire

21 days ago

Date of purchase: 19/05/2025

What Alison said about The Insurance Emporium:

Wedding Insurance

Very easy to navigate the website. Questions very clear.

Christina

The Insurance Emporium

20 days ago

Good afternoon, Thank you for taking the time to leave a review. We're pleased you're happy with your new policy. Kind regards, Christina The Insurance Emporium

See full customer review

MR TREVOR PARSONS

Leamington Spa

22 days ago

Date of purchase: 23/05/2025

See full customer review

Not received a review invite?

About The Insurance Emporium

The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.

Read all

08449 809 242

PO Box 771, Ground Floor, St Helier, Jersey, JE4 0RX, Jersey