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The Insurance Emporium Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-insurance-emporium | Feefo

Displaying all 6,471 reviews

MISS C GRIGGS

4 days ago

Date of purchase: 04/06/2025

Simon

The Insurance Emporium

3 days ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

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Trusted Customer

4 days ago

Date of purchase: 12/08/2025

Very satisfied

Everyone was clear , patient & helpful

Simon

The Insurance Emporium

3 days ago

Good morning, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

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Trusted Customer

6 days ago

Date of purchase: 11/08/2025

Yup - easy to buy, good communications. Cheap.

Easy to buy, no claims made so can’t comment on claims handling, but fast response to a question I had, and most importantly, cancelling a reçu ring renewal took 10 seconds online - very simple form....

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Kirsty

The Insurance Emporium

5 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

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Trusted Customer

8 days ago

Date of purchase: 09/08/2025

Straightforward application

Application simple to complete online good variety of policies offered

Simon

The Insurance Emporium

7 days ago

Good afternoon, Thank you for your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

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Trusted Customer

8 days ago

Date of purchase: 08/08/2025

Speedy, helpful service.

Speedy at answering the phone, explained everything clearly and great price.

Joe

The Insurance Emporium

8 days ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

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Trusted Customer

8 days ago

Date of purchase: 04/08/2025

Good product

Good product, competitive pricing and easy to sign up

Joe

The Insurance Emporium

8 days ago

Good afternoon, Thank you for your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

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Trusted Customer

10 days ago

Date of purchase: 03/08/2025

Portal not working, docs not received

Portal not working. Contacted customer services to have them email me the documents( 3 days later I have not received them. Portal keeps generating emails advising me that time is running out for a...

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Simon

The Insurance Emporium

10 days ago

Good morning, We’re sorry to hear about the difficulties you’ve experienced with our website. Our team is actively working to resolve these technical issues. In the meantime, our Customer Contact Department is available on 03300 244 007 and will be more than happy to assist you. We have also arranged for the policy documents to be email to you. Kind regards, Simon The Insurance Emporium

Trusted Customer

10 days ago

Received documents on completion of review. Very quick response. Have used emporium previously and found them to be super efficient. Thanks for the quick response.

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Trusted Customer

10 days ago

Date of purchase: 07/08/2025

Buying insurance

Enjoyable buying experience

Simon

The Insurance Emporium

10 days ago

Good morning, Thank you for your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

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DEE MILLIGAN

Cumbria

11 days ago

Date of purchase: 01/08/2025

What DEE MILLIGAN said about The Insurance Emporium:

Great service

Easy to understand, everything clearly explained. Great value. Great service.

Simon

The Insurance Emporium

10 days ago

Good morning, Thank you for your review, we are pleased you are happy with your new policy. Kind regards, Simon, The Insurance Emporium

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Trusted Customer

11 days ago

Date of purchase: 05/08/2025

I am still unable to register with MyEmporium despite repeated requests. An e-mailed 'solution' did not resolve the issue

Simon

The Insurance Emporium

10 days ago

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About The Insurance Emporium

The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.

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08449 809 242

PO Box 771, Ground Floor, St Helier, Jersey, JE4 0RX, Jersey