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The Cultural Experience Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MK

Michael Keller

Feefo Verified

Charlottesville, Virginia

1 year ago

What Michael Keller said about The Cultural Experience:

Outstanding Tour with Ian Knight. Great adventure. Great value.

Fantastic. Everything was well organized and provided not only comfort and pleasure but also offered many perspectives on modern life in South Africa. From wealthy South Africans to rural Zulus to...

Admin

The Cultural Experience

1 year ago

Thank you for sharing your opinion Michael. We are pleased that you enjoyed the tour. Rural South Africa can be a challenging country to operate in, but we have a great teams here in the office and in South Africa that work really hard to ensure that you have the best experience.

Product reviews

Date of purchase: 22/03/2024

0

KU

Kurt

Feefo Verified

Maryland, USA

1 year ago

What Kurt said about The Cultural Experience:

Fall of Singapore Tour - A Terrific Experience!

The TCE service was excellent. The toll free line that TCE provides to the USA makes it so easy to call and ask questions. Trips were easy to book and all the information I needed to travel was...

Admin

The Cultural Experience

1 year ago

Thank you for sharing your opinion Kurt. We are pleased that you found the transportation, hotels, and meals excellent, although we are aware that we could have done better in Singapore.

Product reviews

Date of purchase: 02/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

A fantastic historical learning experience. Rob Lyman is the best.

The service was good to excellent. We were very well taken care of at all times. The only hiccups were pre-trip, communicating with the office, which did not result in any problems with the actual...

Admin

The Cultural Experience

1 year ago

Thank you for sharing your opinion. We constantly review our office procedures in order to improve the quality of the service to our guests. And we are very pleased to read that you enjoyed the tour itself

Product reviews

Date of purchase: 02/03/2025

0

Trusted Customer

Feefo Verified

1 year ago

First attempt at this tour. Must be better.

The joining instructions were late, had to be amended and in my case did not take into account the fact that I was leaving a day later. The first hotel in Kuala Lumpur was the best. The hotel in...

Admin

The Cultural Experience

1 year ago

Thank you for sharing your opinion. We are sorry that the Singapore hotel did not meet our high or your standards. However we hope that you enjoyed the tour itself.

Product reviews

Date of purchase: 02/03/2025

0

TE

Tex

Feefo Verified

Zion Crossroads

1 year ago

What Tex said about The Cultural Experience:

Best Anglo-Zulu War Tour Ever!

First rate customer service in a prompt and efficient manner. I am seriously thing about going back to South Africa for next year's Boer War tour as the Cultural Experience does a super job of...

Admin

The Cultural Experience

1 year ago

Thanks for taking the time to share your opinion John. Details of next year's Boer War tour will be released shortly.

Product reviews

Date of purchase: 22/03/2024

0

FR

Fred

Feefo Verified

Silver Spring Maryland USA

1 year ago

What Fred said about The Cultural Experience:

Excellent service by office before trip. Great itinerary and expert historian leading the trip.

Admin

The Cultural Experience

1 year ago

Thanks for taking the time to share your opinion Fred. We are pleased that you enjoyed the tour.

Product reviews

Date of purchase: 02/03/2025

0

TR

Tracy

Feefo Verified

Sheffield

1 year ago

What Tracy said about The Cultural Experience:

Amazing trip

Some uncertainty about the times of evening meals. From booking and throughout service was excellent. Staff in hotels very friendly and helpful. First hotel I got a smoking room despite mentioning...

Product reviews

Date of purchase: 22/03/2024

0

JO

John

Feefo Verified

Connecticut USA

1 year ago

What John said about The Cultural Experience:

The Cultural and Military tour of Vietnam

Simply, the service from the tour manager, professor and Vietnamese representative was excellent Most hotels were good. Food, given the ethic makeup was at time tough to stomach in the northern areas

Admin

The Cultural Experience

1 year ago

We are looking at the food element for the next tour, thank you for raising this issue. We are always trying to look for ways to improve so this feedback is very welcome. Thank you for taking the time to leave a review. We hope you will travel with us again!

Product reviews

Date of purchase: 29/12/2024

0

MI

MICHAEL

Feefo Verified

Scottsdale, Arizona USA

1 year ago

What MICHAEL said about The Cultural Experience:

Heart of Darkness 2025

Service has been prompt and effective. Calls are returned. Emails answered within a couple of days.

Admin

The Cultural Experience

1 year ago

We are happy that you were pleased with our service.

Product reviews

Date of purchase: 29/12/2024

0

CH

Chris

Feefo Verified

Buckinghamshire

1 year ago

What Chris said about The Cultural Experience:

A Good Experience, just be mindful of a few issues.

On the tour outstanding. UK admin is prone to lack of attention to detail on occasions. Requesting information when they had it and incorrect hotel information. I did my own flights and hotels...

Admin

The Cultural Experience

1 year ago

Appreciate your feedback, we have noted the discrepancies and will always try to improve.

Product reviews

Date of purchase: 29/12/2024

1

The Cultural Experience Reviews

The Zulu WarMore reviews of this product (4)View product websiteThe key to the tour for me was Ian Knight. I chose this particular tour because he was the assigned historian. It was fantastic to have him lead the substantive part of the tour (and the local...Read more

The Fall of SingaporeMore reviews of this product (6)View product websiteThis was my second tour with The Cultural Experience (TCE) and both tours were excellent. The Fall of Singapore tour, along with the Korean War tour that I took in 2023, are tours that are not...Read more

The Fall of SingaporeMore reviews of this product (6)View product websiteThe new tour definitely lives up to the high standards of TCE historical tours, for itinerary, transportation, tour manager, and historian/lecturer, and some but not all hotels and meals. There are...Read more

The Fall of SingaporeMore reviews of this product (6)View product websiteThe administration of this tour left a lot to be desired. Late joining instructions with insufficient time to make alternative travel arrangements. I understand that the itinerary may be altered to...Read more

The Zulu WarMore reviews of this product (4)View product websiteThis is the best Anglo Zulu War tour out there! It covers every major battle in the campaign along with interesting side trips to other conflicts in South Africa. There was even a safari! Without...Read more

The Fall of SingaporeMore reviews of this product (6)View product website

Immortal EgyptMore reviews of this product (3)View product websiteFantastic trip. Very intense schedule but incredibly rewarding. The guides were superb and complemented each other brilliantly. Two of the hotels were of an average standard whilst 2 others were...Read more

Vietnam WarMore reviews of this product (20)View product websiteThe strength of the tour was Professor Bill Alison, Susie Cooper Tour Manager and Minh, the Vietnamese cultural leader. The tour is ambitious in nature. It combines battle sites with cultural...Read more

Vietnam WarMore reviews of this product (20)View product websiteMy second tour with TCE. Both were excellent. This trip had a great local guide, a Phd. in military history, and a British veteran. All showed great interest in keeping a challenging group happy and...Read more

Vietnam WarMore reviews of this product (20)View product websiteIt is difficult to know where to begin, this is the first tour I have done. Overall I enjoyed it, Bill is very knowledgeable, he has a good way of explaining things, he is a major value add. He is...Read more

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