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The Cruise Village Reviews

Rated
Exceptional

ABTA bonded and ATOL protected cruise agency, established in 1959! Part of the award-winning Travel Village Group

Service
4.8
/5

5

4

3

2

1

15

1

1

0

0

17

ratings over the past year

Displaying all 297 reviews
Trusted Customer
23 days ago
Gill not only dealt with our enquiry and booking efficiently and professionally but also very personally and with a genuine interest.
1 product purchased
Trusted Customer
1 month ago
Excellent as always
1 product purchased
PT
Philippa Turner
London
1 month ago
What Philippa Turner said about The Cruise Village:
Detailed information and prompt responses. Options given and discussed with knowledge.
1 product purchased
LE
Lesley
Cheshire
1 month ago
What Lesley said about The Cruise Village:
The whole booking process was very efficient & pleasant. Nothing is too much trouble & I look forward to booking again with The Cruise Village in the future
1 product purchased
JG
Julie Gray
Peterborough
2 months ago
What Julie Gray said about The Cruise Village:
Its a top class service, nothing is ever too much trouble. Staff kowledgeable and very friendly. Always willing to go extra mile and have s lot of experience. I have booked with this company for over
...
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1 product purchased
MH
Martin Hart
Cheshire
2 months ago
What Martin Hart said about The Cruise Village:
Excellent personal service. Look after you well. Fine recommendations and good administration team supporting the agency.
1 product purchased
PL
Paul Lancaster
3 months ago
1 product purchased
Trusted Customer
3 months ago
Accurate & efficient, booking exactly what I asked for immediately I made my enquiry. Very competitive price and immediately provided me with all the confirmation papers. Great job.
1 product purchased
MN
Marion Needham
Chester
6 months ago
What Marion Needham said about The Cruise Village:
Always receive an excellent service from the cruise village, especially from Gill Williams and there are a team of people who ensure that you have all the documentation you need for your travels. I w
...
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Lily
The Cruise Village
5 months ago
Thank you for this excellent review Marion! We are so pleased Gill could be so helpful with your booking and we hope you have a fantastic cruise.
1 product purchased
CC
Cheryl Hanson-Chambers
7 months ago
What Cheryl Hanson-Chambers said about The Cruise Village:
Fast response to initial enquiry. Excellent service. Prompt delivery of confirmation email with all the holiday details.
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Lily
The Cruise Village
6 months ago
Thank you for the excellent review Cheryl. We are so pleased we could help you out with your booking and if you have any further questions, please don't hesitate to get in touch.
1 product purchased
About The Cruise Village
The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.
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298 Highfield Road, Blackpool, Lancashire, FY4 3JU, United Kingdom
Why trust Feefo reviews?

About The Cruise Village
The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.