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The Cruise Village Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-cruise-village | Feefo

Displaying all 300 reviews

Peter Fletcher

Winchester

16 days ago

Date of purchase: 24/06/2024

What Peter Fletcher said about The Cruise Village:

As always, so friendly, helpful and polite !

Orla

The Cruise Village

10 hours ago

Thank you for your 5 star review Peter, we are so glad to hear we provided excellent service to you.

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Phil

Widnes

27 days ago

Date of purchase: 19/06/2024

What Phil said about The Cruise Village:

We've cruised for over 25 years and dealt with most of the specialist cruise agents, they will all give you a decent price eventually but they won't give you the exceptional service that we have recei

...

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Orla

The Cruise Village

10 hours ago

Thank you for your amazing review Philip. We are delighted to hear that Gill provides you with excellent service, we are lucky to have her as part of our team.

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Martin Hart

Cheshire

27 days ago

Date of purchase: 18/06/2024

What Martin Hart said about The Cruise Village:

Personal, professional, friendly efficiency. Knowledge is key but delivery more important. Can't fault them.

Orla

The Cruise Village

10 hours ago

Thank you for your 5 star review Martin. We are glad to hear you had an enjoyable experience booking with us.

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Trusted Customer

3 months ago

Date of purchase: 18/04/2024

Gill not only dealt with our enquiry and booking efficiently and professionally but also very personally and with a genuine interest.

Orla

The Cruise Village

10 hours ago

Thank you for your excellent review. We are delighted to hear that Gill was of great help for you.

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Trusted Customer

3 months ago

Date of purchase: 31/03/2024

Excellent as always

Orla

The Cruise Village

10 hours ago

Thank you for your 5 star review.

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Philippa Turner

London

3 months ago

Date of purchase: 25/03/2024

What Philippa Turner said about The Cruise Village:

Detailed information and prompt responses. Options given and discussed with knowledge.

Orla

The Cruise Village

10 hours ago

Thank you for your excellent review. We pride ourselves in having an amazing team.

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Lesley

Cheshire

4 months ago

Date of purchase: 14/03/2024

What Lesley said about The Cruise Village:

The whole booking process was very efficient & pleasant. Nothing is too much trouble & I look forward to booking again with The Cruise Village in the future

Orla

The Cruise Village

10 hours ago

Thank you for your amazing review Lesley. We are thankful to hear you had an enjoyable time booking with us and we can't wait to work with you again soon.

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Julie Gray

Peterborough

4 months ago

Date of purchase: 08/03/2024

What Julie Gray said about The Cruise Village:

Its a top class service, nothing is ever too much trouble. Staff kowledgeable and very friendly. Always willing to go extra mile and have s lot of experience. I have booked with this company for over

...

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Orla

The Cruise Village

10 hours ago

Thank you for your incredible review Julie. We are thrilled to hear you had a positive experience with us, we hope you enjoy your next cruise.

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Martin Hart

Cheshire

5 months ago

Date of purchase: 20/02/2024

What Martin Hart said about The Cruise Village:

Excellent personal service. Look after you well. Fine recommendations and good administration team supporting the agency.

Orla

The Cruise Village

10 hours ago

Thank you for your amazing review Martin, we are delighted to hear you had an enjoyable experience with us.

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Paul Lancaster

5 months ago

Date of purchase: 31/01/2024

Orla

The Cruise Village

10 hours ago

Thank you for your 5 star review Paul.

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About The Cruise Village

The Cruise Village is one of the UK's largest independent cruise agencies. We have won multiple awards for our customer care. Our retails shop and head office (The Travel Village) is on Highfield Road in Blackpool. We have been serving the people of the Fylde Coast, and beyond, with holidays since 1959. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team. We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.

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0800 810 8481

298 Highfield Road, Blackpool, Lancashire, FY4 3JU, United Kingdom

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