The Baggage Handling Company is no longer an active Feefo customer
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Trusted Customer
7 years ago
Excellent service
Excellent service they collected and returned luggage when they said they would and pick up and delivery driver's very nice
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
Crayford
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent Service collected and returned on time. Getting a bit older is a struggle managing 2 large suitcases on and off trains to get to Southampton now. Especially as Bournemouth and Southampton...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Superb service. Always do exactly what you say you will do. Friendly staff, arriving on time & phoning to confirm the time within the agreed slot when you will be arriving. The excellence of service...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
Excellent
It’s 1st rate, was advised re collection and return of luggage, Collection drivers are all very courteous and helpful.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Bags collected when they said they would collect them. On return van there to pick up bags when we disembarked. Only complaint is that they were returned to us next day but left on front doorstep.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
I'm sorry we missed you when delivery was made. I will speak to our driver to establish why they were left there and will ensure that it will not happen again.
We look forward to seeing you again in the future.
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Trusted Customer
Edinburgh
7 years ago
What Trusted Customer said about The Baggage Handling Company:
First class service
First time cruisers and wanted to travel light so we used this company. First class service!! The driver arrived when he said he would and he was super friendly and professional.
Will be using them...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Came when they said. So no problems at all. Luggage was on ship ok.
Then brought home luggage when they said.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
Fife
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Simple as 123, cuppa tea!
It was so easy to arrange. I was contacted with a date for collection and on return I simply handed my luggage to the driver who told me when they would deliver them back. All promised times were...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We look forward to seeing you again soon.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Paid and told next day but came day after
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your feedback.
I'm sorry there was a delay in returning the small item of luggage you left behind at the terminal at the weekend. When dealing with left luggage we often have to use a courier, as we aren't able to plan where our vehicles and left luggage will need to be delivered in advance, and we want to ensure you are reunited with them as soon as physically possible.
Unfortunately the bag was delayed and didn't reach your local depot in enough time to make it out for delivery to your work address. As soon as we had been made aware by the courier, you were contacted at 10am and we upgraded the delivery to pre10am the following day.
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Trusted Customer
Fife
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Takes the hassle out of lugging cases on holiday and I would recommend it.
Our two cases were picked up from home when we were advised they would be and delivered to our cabin shortly after we arrived on the ship. On departure day a representative was there when we left the...
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.