The Baggage Handling Company is no longer an active Feefo customer
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Trusted Customer
7 years ago
Excellent... prompt communication. Timings very good. Thank you
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
Hopefully the 1-star rating is just a glitch in the system, but please contact us if we can improve our service further :)
Look forward to seeing you again soon
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Great service.
Pick up and delivery all went smoothly and as planned.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We look forward to seeing you again soon.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Have used for many years and will continue to, delivery guys are very nice and always take care of our kuggage
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback
We look forward to seeing you again soon
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Trusted Customer
Motherwell
7 years ago
What Trusted Customer said about The Baggage Handling Company:
First class service,door to door.
Excellent service from the baggage handling company, courteous staff and efficient service will use again.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We look forward to seeing you again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Collection and delivery ok. Would like some sort of receipt when the case was taken away as nothing to prove it was ever picked up ! Collection and delivery was at the very, very end of the time...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your feedback.
We have trialled in the past handing out receipts, but feedback from our customers were that they weren't necessary and were happy that the booking confirmation receipt was suitable confirmation. Our drivers also gain an electronic signature upon collection/delivery and we'd always be happy to email this to anyone who would like it for their records. Our drivers will always be happy to sign your booking confirmation letter if that would also give you peace of mind in the future.
In regards to collection/delivery, we will always strive to be with you within the time window provided. I can see from our system that collection was arranged between 3-7pm and our driver was onsite 30 mins from the end, and for delivery, he was 1hr before the end of your 4hr time window. Our drivers will call when on route to you and if the worst should happen whereby we anticipate falling outside the time window, we would always contact you to make you aware.
We look forward to carrying your luggage again in the future.
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Trusted Customer
7 years ago
First class service
Polite courteous service, the BHC keep you informed and pick up when they say they're going to. This service saves so much hassle when travelling to Southampton, the BHC take all the stress, pick up...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
First class service, no more needs said.
They did everything well, first class service all round. I would certainly use this service again and would definitely recommend them.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
Hertfordshire
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Great service and value for money too!
The company were able to change delivery address at short notice 😊
Friendly drivers and easy to find at the Port, great service!!
Would definitely recommend to all ✅
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
7 years ago
A superb company who got our cases safely to Southampton and very quickly back to our house on our return from our cruise. The staff are very friendly and professional.
We have used this service...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
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Trusted Customer
REDCAR
7 years ago
What Trusted Customer said about The Baggage Handling Company:
1ST CLASS COMPANY
THE SERVICE WAS EXCELLENT, EASY TO SORT OUT, TIMES FOR COLLECTION & DELIVERY ACCURATE RECEIVED TELEPHONE ON DAY TO BE GIVEN A TIME OF ARRIVAL , CASES WERE IN OUR CABIN WHEN WE GOT ON BOARD, 1ST...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to seeing you and your luggage again in the future.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
