The Baggage Handling Company is no longer an active Feefo customer
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Trusted Customer
7 years ago
Excellent service throughout
Totally painless handover when we exited the terminal. Cases arrived home safely two days later. Collection and delivery driver (Dan) was friendly and polite. Would definitely use this company again.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again on a future cruise.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
MOST EFFICIENT BAGGAGE TRANSPORTATION COMPANY
Always found The Baggage Handing Company very efficient and they provide a extremely useful service in transporting luggage safely from home to ship and return. My baggage has always arrived at the...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again on a future cruise.
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Trusted Customer
7 years ago
Would have rated a 5 star service but luggage was not returned on the day it was scheduled. Delivered by a Courier service, late afternoon on the following day. Result was two days waiting in instead...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We're sorry that there was a slight delay of returning your luggage after the cruise. We did call and speak to you before 11am on the initial delivery day to advise that there was a delay, so that you did not have to wait in due to expecting the delivery. Unfortunately the delay was caused by the volume of shipments due to the bank holiday and your cases not making there way up to Aberdeen in time overnight.
We look forward to carrying your luggage again in the future
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent service.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
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Trusted Customer
Glasgow
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Recommended
Very easy and efficient service and all employees are pleasant and helpful. They were waiting right outside the door of the cruise terminal to accept my bags and they were delivered to my home next...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
I do not do detailed revues
Pleased with their service and will use them again
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
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Trusted Customer
Barnsley
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent Service
Excellent service. Drivers very polite and friendly. We always use this service when cruising. Highly recommend.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
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Trusted Customer
7 years ago
Normally their service is excellent. However, this time their courier service let them down by not delivering my suitcase on the due date.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback.
We're sorry you experienced a delay with the return of your luggage on this occasion. There was unfortunately a delay due to a backlog of deliveries after the Bank Holiday, which created a hold up. Fortunately this is a rare occurrence, but appreciate it can be frustrating should this situation arise.
We are now covering more areas of the UK with our own vehicles, to limit the number of cases we ask the courier company APC to assist us with, so any future delays can be minimised further.
We look forward to carrying your cases again in the future.
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Trusted Customer
7 years ago
Excellent service.
Excellent service. As we were travelling by train to the port it was great not to have suitcases to worry about. Would definitely use them again. Gentleman collecting and returning luggage was...
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Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
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Trusted Customer
7 years ago
What Trusted Customer said about The Baggage Handling Company:
Excellent service
Have used the Baggage Handling Company a couple of times now and it has always been an excellent service. Will definitely use them again.
Customer Services
The Baggage Handling Company
7 years ago
Thank you for your kind feedback. We look forward to carrying your luggage again in the future.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Baggage Handling Company can help you to get your holiday off to a great start. We operate a unique, family run business which specialises in transporting your luggage to and from your cruise ship, taking away all the hassle.
