Items arrived upside down with plants not even in the soil
Naomi
Suttons
4 years ago
Thank you for taking the time to leave your review. I am sorry to hear some of your plants arrived in this condition. If any have suffered as a result of the way they arrived please get in touch with our customer service department directly. Many thanks for leaving your feedback, it is appreciated.
Product reviews
Naomi
Suttons
4 years ago
This beautiful white Peony should look stunning in your garden when in flower.
Naomi
Suttons
4 years ago
I hope this variety of Peony is a great asset to your garden.
Naomi
Suttons
4 years ago
I am sorry to hear this. Please let us know if you have not been able to save the plants by contacting our customer service department on 0333 0430700.
Naomi
Suttons
4 years ago
These Peonies will add a great splash of colour to your garden next year. I hope you will be please with them and thank you for leaving your comments.
Brilliant!
Thank you for the feedback and we are pleased that you are happy with the results, as we take pride in the quality of our plants and products and we aim to deliver 5* service everytime.
We look forward to hearing from you again soon - Elis
I ordered about 12 items, and this turned up over the space of a few months in about 6 separate parcels so this is not an environmentally friendly way of delivering. I also waited months for the...
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Ellis
Suttons
4 years ago
I am sorry to read your comments. As these are live plants and bulbs, we send them out when they are ready to be sent, so they are in the best condition when being delivered to our customers. I am sorry you feel mislead. This is certainly not the experience we wish upon our customers and all feedback is taken on board and into consideration. If you require any further information then please do not hesitate to contact us and we can advise accordingly.
Good delivery although roots were dry hope ow I’ve lanted them they will plump up and also they were weeks after given delivery date. Hope the frosts don’t kill them planted this late
Ellis
Suttons
4 years ago
I am sorry to read your comments. Most plants this time of year arrive in a dormant state, ready to flower in spring. If there are any further issues, then please do not hesitate to contact us and we will be more than happy to help.
Product reviews
Ellis
Suttons
4 years ago
These may have arrived in a dormant state, and I hope these improve when the warmer weather comes, however if there is any further issues please do not hesitate to contact us.
Ellis
Suttons
4 years ago
These may have arrived in a dormant state, and I hope these improve when the warmer weather comes, however if there is any further issues please do not hesitate to contact us.
Bulbs arrived in good condition, planted in containers, easy peasy. Great value, would recommend.
Ellis
Suttons
4 years ago
Thank you for the lovely comments. I hope thay these add to a lovely display. Have a lovely Christmas, and we hope to hear from you again in the New Year.
Product reviews
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Ellis
Suttons
4 years ago
I am glad to see you are satisfied with the order and I hope these bulbs add to a lovely dispaly when they start to flower.
Service and communication has been very good. Bulbs were late in arriving but still in time for planting. I’ll let you know how they grow and bloom.
Ellis
Suttons
4 years ago
Thank you for your comments. I apologise if there were any delays in delivery, with third party couriers and especailly at this time of the year there can be delays, however, we are pleased you are satisfeid with the order.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!