Suttons Reviews

Thank you for your review. We are pleased to hear that the fruit trees are doing well but we do apologise that the peony did not survive, we have emailed you direct in relation to this and we apologise for any disappointment caused. Kind Regards, Amy, Suttons Customer Care

Thank you for your feedback. We are so sorry to hear your plants were not received in optimal condition. This is certainly not the standard we aim to provide and although we have high quality standards for our plants, it sounds like transit has negatively affected their performance. We apologise for the disappointment this caused. Please contact our Customer Care team who will be happy to offer a resolution for you.

Thank you for your feedback. We can see that you have emailed our customer care team today regarding your order. We would like to assure you that your email has been received safely and a member of the team will be in touch within 48 hours to help with your complaint and assist you with a resolution.

We are delighted that we could provide you with an excellent ordering experience with excellent service. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

WOW! We really do appreciate your comments and thank you for taking the time to provide us with such lovely feedback. We are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us! Thank you for your continued custom with us, we love working with customers like you.

Thank you for taking the time to provide us with your feedback. We are so sorry to hear that one plug plant was not recieved in optimal condition and has died, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with this.

Thank you for your feedback. We are so sorry to hear on of your seed packets was short filled, this is certainly not the standard we aim to provide. We have very stringent quality checks for our seeds and instances like this are very rare, however its sounds like this packet slipped through. We apologise for the disappointment this caused. Please contact our Customer Care team who will be happy to offer a resolution for you regarding the shortfall of these seeds. In regard to our email offers, we are sorry to hear you missed out on an offer. If an offer is not working for you, we recommend contacting our team so we can check the code for you and provide advice on how to apply this to your order. Our customer care team is always here for our customers no matter what the issue.

Thank you for taking the time to provide us with your feedback. We are delighted to hear that your order was received promptly and you were pleased with our prices. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our customer care team directly via phone, email or through our website if you are not happy with your order.

We really do appreciate your comments and thank you for taking the time to provide us with your feedback. It is not every day that we received constructive feedback and will certainly take your comments onboard to ensure our service can be improved to the best possible standard. Thank you for taking the time to provide us with your feedback, it truly means the world to us!