Suttons Reviews

Thank you for your 5 star review, we are so pleased to hear you are happy with the service and the product you have received.

Thank you for your review. We are sorry to hear that you were disappointed with the quality of the plant received, we endeavour to supply only the finest quality plants to our customers and we apologise that if on this occasion you were underwhelmed with the products received. We hope that once settled your Prunus Cherry will begin to thrive however if you do have concerns it is always best to contact our Customer Service Team direct who can look to resolve any problems for you. Kind Regards, Suttons.

Thank you for your review. We do apologise that your order took longer than anticipated to be despatched, unfortunately we did have some issues with our stock and we apologise that we did not make you aware of this sooner. We do hope that once settled your Prunus incisa Kojou-no-mai starts to thrive however we will note on your account your disappointment and if you have further concerns please do get in touch with us direct and we can look into this for you. Kind Regards, Suttons.

Thank you for your review. Our bulbs are marked as despatched within 24 hours on our website and unfortunately this is not a guaranteed delivery date for your order. We can see that your bulbs were despatched within the relevant time frame and we are then reliant on the couriers to delivery your items in a timely fashion and we do apologise if this did not happen. Kind Regards, Suttons.

Thank you so much for your 5 star review, we are so pleased to hear you have received excellent service and are happy with the products you have received.

Thank you for your 5 star review, we are pleased to hear you are happy with your delivery.

Thank you so much for your 5 star review, we are pleased to hear you are happy with the product and service you have received.

Thank you for your 5 star review, we are really pleased to hear you are happy with the service and the product you have received.

I am sorry it appears your order has not been sent to date so apologies if we have prematurely asked you for your review. It is currently being picked so should despatch shortly. I do apologise for any inconvenience.

Thank you for your review. We are sorry that there was some initial confusion but are pleased that they have arrived and are now planted. We hope that provide you with an impressive display in the spring. Kind Regards, Suttons.

Thank you for your valuable feedback and we will certainly take this on board. Our initial crop of Prunus incisa 'Kojo-No-Mai' did not perform as we would of expected and so we took the decision to delay dispatch to ensure the plants delivered were in keeping with the high standard of quality we strive to provide our customers. We appreciate the time you have taken to provide this constructive review.